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Act-On Software vs HubSpot Marketing Hub comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Act-On Software
Ranking in Marketing Automation
15th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
HubSpot Marketing Hub
Ranking in Marketing Automation
2nd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Marketing Automation category, the mindshare of Act-On Software is 1.7%, up from 1.5% compared to the previous year. The mindshare of HubSpot Marketing Hub is 8.2%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
HubSpot Marketing Hub8.2%
Act-On Software1.7%
Other90.1%
Marketing Automation
 

Featured Reviews

it_user82449 - PeerSpot reviewer
Business Systems Manager at a consultancy with 501-1,000 employees
The adaptive nurturing, segmentation, multiple lead scoring rules, and simple CRM integration stood out the most.
The CRM integration with Act-On is better with Salesforce and had more value for sales representatives than it did with Microsoft Dynamics CRM; that was MS CRM's downfall. Act-On Anywhere is a nice feature for general users, but the tracking in CRM is lost, and Marketing team subject lines do not carry over on the email templates.
JG
Guild Member at Invictus Growth Partners
Integrated marketing platform has streamlined our campaigns and maximized inbound lead generation
I think it is important that HubSpot Marketing Hub's approach seems to be that they have integrated a lot within that single tech stack; it does not require me to buy third-party applications to supplement our needs. This is particularly crucial for small to mid-sized companies as we want to focus efforts on demand generation and fulfillment. While Salesforce has added more modules, they require third-party solutions for website offerings. The main use case is consolidating the tech stack for marketing and sales, making it easy to use and allowing us to invest our resources in generating demand. I believe that one of the best features HubSpot Marketing Hub offers is its seamless integration with other workflows, and the fact that I do not usually have to pay additional for a bunch of modules. While there are extra costs for components like sales, it is not as financially burdensome as with other offerings. The integration of modules is straightforward, allowing for ease of use right out of the box. The seamless integration and consolidated platform have changed how we work by allowing us to focus on true marketing functions where we bring expertise in awareness and demand generation. If I had to spend time, money, and resources on a tech stack that is not integrated, it detracts from personnel time and the marketing investment we can make. HubSpot Marketing Hub enables us to spend more time on our jobs rather than becoming experts on using the platform, which ultimately helps grow the business. HubSpot Marketing Hub has positively impacted our organization by allowing us to execute more targeted campaigns, as the effort to launch these campaigns is minimal. With our resources, we create customized campaigns for specific target markets, resulting in better traction than if we were more general. This customization allows us to resonate better with our buyers, yielding a higher return on investment due to increased response and engagement rates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our organization was operating blindfolded before implementing Act-On."
"Act-On has an outstanding customer support team and they escalate issues to their technical teams before the frustration level."
"Act-On is simple to use and it makes campaign development a breeze."
"It is now much easier for us to send and segment emails, analyze our results and make smarter decisions."
"Before I joined, my company used a larger, more expensive but more popular software, and after switching to this, my team can still do everything it needs to for cheaper."
"I use HubSpot Marketing Hub for various tasks. It's easy to use and adaptable. After a little training, anyone can handle it efficiently. We use it for drip campaigns, social media, and marketing automation. We're not fully using marketing automation yet for smart content. I like the drag-and-drop feature for editing images and content in email templates. I don't need a developer to create designs. I can quickly test how emails look on different devices.4"
"Collected all of our digital content and allowed us to repurpose and share with other relevant content over time."
"Marketing Hub does an incredible job of tracking and updating client records."
"HubSpot Marketing Hub has a lot of great features and benefits, it is very easy to use, and while I think there is room for improvement, specifically on the reporting and analytics side, overall, I think it is a great tool for a marketing team."
"The most valuable feature is probably automating the system. I can send mass emails to pretty much all my contacts or certain ones that meet the demographic requirements. I've used this one and one other CRM with an auto sales company. From my experience, just the ease of use and the user interface on HubSpot is phenomenal. It's really simple and easy to navigate the program. The functionality is phenomenal, and not just the Microsoft Office part but also with LinkedIn Sales Navigator. It's pretty nice."
"The solution enables the customization of reports."
"The contacts and the connection to sales as well as contact enrichment have been the most valuable aspects of the product."
"Absolutely, hands-down the best platform of its kind that we've experienced."
 

Cons

"One area of improvement would be ability to use dynamic content fields. It is available, but not to the fullest extent where it would help me."
"The CRM integration with Act-On is better with Salesforce and had more value for sales representatives than it did with Microsoft Dynamics CRM; that was MS CRM's downfall."
"The upcoming tasks feature could be better."
"The solution can scale with no problem; it's just very expensive. One of the drawbacks to HubSpot is that it is a very pricey tool."
"The solution does not enable one to know with certainty if another opened an email he had sent."
"Some customized reachouts might need additional levers or add-ons, especially when automating at scale for specific buying personas. That's when you might need some additional help, in my opinion."
"It can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly."
"They're not the cheapest."
"The search and questions aren't as intuitive as I would expect from a platform like this."
"It would be ideal if there was a way to forward a notification or create notifications for non-HubSpot users."
 

Pricing and Cost Advice

Information not available
"We are on an annual license for this solution. There have many different versions to meet the needs of their customers, such as professional enterprise and basic versions. They charge for the particular feature or components which are available in the license you have."
"I'd rate the solution's pricing in the middle range. I want more regular communication from our customer service manager to help us improve our use of HubSpot Marketing Hub."
"HubSpot Marketing Hub is less expensive than one of its competitors."
"The platform itself will typically cost anywhere from $50,000 to $80,000 per year."
"Regarding pricing and licensing, I haven't directly handled it, but I assume Zoho might be cheaper. However, I would still prefer HubSpot due to its cleaner and more user-friendly interface."
"I believe an individual license costs $50 per month."
"Have sufficient content before signing up for the 30-day trial."
"HubSpot Marketing Hub provided me with the startup package with 90% off, but it's still hundreds of dollars a month instead of thousands of dollars a month. There is an additional cost for training and onboarding which is hundreds of dollars. It is expensive and should be reduced."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

Ask a question
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What needs improvement with HubSpot Marketing Hub?
One way HubSpot Marketing Hub can be improved is through the ability to integrate with the AI of choice. From a reporting perspective, I wish HubSpot Marketing Hub had more ad hoc reporting ability...
What is your primary use case for HubSpot Marketing Hub?
My main use case for HubSpot Marketing Hub is email marketing, landing pages, and lead generation. We use it as our CRM so all activity associated with a record that is tracked within HubSpot Marke...
What advice do you have for others considering HubSpot Marketing Hub?
I do not have anything else to add about the features of HubSpot Marketing Hub, including integrations or reporting. HubSpot Marketing Hub has a lot of great features and benefits, it is very easy ...
 

Overview

 

Sample Customers

NYU, Tableau, Xerox, ASPCA, Lego Education, Hoopla, Avery Dennison and SolarWorld.
Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
Find out what your peers are saying about Act-On Software vs. HubSpot Marketing Hub and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.