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HubSpot Marketing Hub vs Marketo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
HubSpot Marketing Hub offers significant ROI through efficient campaign tracking, email testing, and improved cost savings for all company sizes.
Sentiment score
6.7
Marketo's ROI varies; its value depends on business needs, setup quality, and may not suit email-focused strategies.
This enables marketing and campaign managers to perform tasks directly within the system rather than relying on technical support, leading to cost savings, efficiency, and faster time to market.
Guild Member at Invictus Growth Partners
We set up every email so that 20% goes out with version A, 20% goes out with version B, and then it will on its own decide the winner and send the remaining 60% to whichever one is the winner.
Head of Growth at VinciWorks
From my personal experience, just having one or two people working on HubSpot Marketing Hub compared to other organizations I've been in that have multiple people definitely provides ROI.
Head of Marketing at a tech company with 51-200 employees
 

Customer Service

Sentiment score
7.0
HubSpot Marketing Hub's support is responsive and knowledgeable, though some users desire deeper solutions and faster response times.
Sentiment score
5.9
Marketo's customer service receives mixed reviews, with areas for improvement in technical support, response time, and communication.
There's also a really great academy that I use often, both for my own education and as kind of a starting point for any new employees that I hire to make sure that they're up to speed.
Head of Growth at VinciWorks
We’ve had a lot of calls with them, and they were very supportive and responsive.
Lead Content Marketing Strategist at a outsourcing company with 5,001-10,000 employees
Frequently, support is unable to provide meaningful solutions or directions.
Head of Marketing at a tech company with 51-200 employees
 

Scalability Issues

Sentiment score
6.9
HubSpot scales well for various business sizes but faces high costs and integration challenges with non-Salesforce tools.
Sentiment score
7.6
Marketo is highly scalable, handling large databases efficiently post-Adobe acquisition, despite longer Salesforce sync times and higher costs.
I have never encountered a scaling issue with HubSpot Marketing Hub; it has transitioned from a small to medium-sized offering to more enterprise-class capabilities without issues.
Guild Member at Invictus Growth Partners
 

Stability Issues

Sentiment score
7.2
HubSpot Marketing Hub is mostly stable and reliable, despite occasional glitches, rare downtime, and some metric update delays.
Sentiment score
7.6
Marketo is reliable with minor disruptions, efficient syncing, and generally rated highly for stability despite occasional Salesforce delays.
There are instances when services are down, affecting emails or report production.
Head of Marketing at a tech company with 51-200 employees
Stability depends on the data center.
Engineer - Technology at a marketing services firm with 1,001-5,000 employees
 

Room For Improvement

Users request improved reporting, analytics, integrations, and usability in HubSpot, along with enhanced AI features and cost reduction.
Marketo users request improvements in UI, pricing, integration, analytics, support, scalability, and features for better efficiency and functionality.
There is a discrepancy between how emails look in the HubSpot Marketing Hub preview inbox and how they appear when a test email is sent.
Head of Marketing at a tech company with 51-200 employees
The biggest thing HubSpot Marketing Hub needs to improve is to keep up with trends and continue innovating around AI to make their platform smarter and more effective.
Guild Member at Invictus Growth Partners
It would be better if it had a better way of creating user profiles where I can easily see who has data access to what and why.
Head of Growth at VinciWorks
Marketo filters are not very efficient, and timely updates or features could improve this aspect.
Engineer - Technology at a marketing services firm with 1,001-5,000 employees
The user interface could be improved.
CEO at a tech vendor with 51-200 employees
 

Setup Cost

HubSpot Marketing Hub offers mid-range pricing with various packages, including a free version, suitable for growing enterprises.
Marketo's pricing varies by size and features, proving costly for small businesses but relatively affordable compared to some competitors.
It's on the expensive side of things, but the value you get out of that is great.
Lead Content Marketing Strategist at a outsourcing company with 5,001-10,000 employees
I believe pricing has to be negotiated, and it is important to manage contacts carefully since extra charges can occur with exceeding certain limits.
Guild Member at Invictus Growth Partners
The solution is cheaper than Alacor.
Engineer - Technology at a marketing services firm with 1,001-5,000 employees
 

Valuable Features

HubSpot Marketing Hub streamlines marketing tasks with seamless automation, CRM integration, and analytics, ideal for small to medium businesses.
Marketo excels in automation, Salesforce integration, user interface, analytics, support, integrations, and community training, enhancing marketing efficiency.
From an overview, I can simply see my pipeline, and on a granular level, I can see what sort of open rates, click rates, delivery rates are coming.
Lead Content Marketing Strategist at a outsourcing company with 5,001-10,000 employees
When discussing campaign performances or strategic planning, it's easy to very quickly pull up the data and display it in an easily digestible form to help make my point and make more data-driven decisions.
Head of Growth at VinciWorks
This customization allows us to resonate better with our buyers, yielding a higher return on investment due to increased response and engagement rates.
Guild Member at Invictus Growth Partners
Marketo helps us segment leads into very specific buckets, allowing us to send the right email at the right time.
CEO at a tech vendor with 51-200 employees
We are scoring based on behavior without pressure, and it keeps producing excellent results.
Engineer - Technology at a marketing services firm with 1,001-5,000 employees
 

Categories and Ranking

HubSpot Marketing Hub
Ranking in Marketing Automation
2nd
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Marketo
Ranking in Marketing Automation
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Marketing Management (4th)
 

Mindshare comparison

As of January 2026, in the Marketing Automation category, the mindshare of HubSpot Marketing Hub is 8.9%, down from 9.3% compared to the previous year. The mindshare of Marketo is 8.8%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Market Share Distribution
ProductMarket Share (%)
HubSpot Marketing Hub8.9%
Marketo8.8%
Other82.3%
Marketing Automation
 

Featured Reviews

Xx Ee - PeerSpot reviewer
Lead Content Marketing Strategist at a outsourcing company with 5,001-10,000 employees
Has supported marketing and sales alignment while leaving room for better customization options
I have recommendations for making it easier to customize. I used to work in a tech company, so it's very easy to do that in-house, and our team did that. It's not easy to customize for a regular user though. In the world of generative AI where it's easy for you to connect different tools, APIs, etc., HubSpot Marketing Hub still requires some customization. For example, if you want to make sure it's connected with a custom CRM or some other CRM, there is some fair bit of modification that's required. Some main differences in my experience between HubSpot Marketing Hub and Salesforce are that Salesforce is a bit un-user-friendly. I have to be fair, I haven't used Salesforce too much, but I think HubSpot Marketing Hub is much more user-friendly.
PradeepKumar25 - PeerSpot reviewer
Associate Manager at Tech Mahindra Limited
Useful for lead capture and engagement across social media platforms
Before Marketo, I worked on the Oracle Eloqua platform, both B2B-based. Currently, I'm working on Salesforce Marketing Cloud. So, these are the three platforms on which I have good hands-on expertise. One key reason platforms like Salesforce Marketing Cloud are gaining traction is that they invest in marketing campaigns. They conduct many virtual and live events, aggressively marketing their products. This strategy convinces C-suite executives to buy into and implement the Salesforce platform, something that other bigger platforms lack. Most companies are migrating to Salesforce. I've migrated one of my projects from Marketo to Salesforce and encountered many opportunities where companies want to migrate from Marketo, HubSpot, or Oracle Eloqua to Salesforce. I've worked on Oracle Eloqua, which is also a B2B platform, and I've also worked on Marketo. The lead scoring, table structure, and rules we apply are quite straightforward compared to Marketo. In Marketo, it's a bit clumsy. Regarding lead scoring or moving leads through the sales funnel, Oracle Eloqua is better, but it's a bit pricey. So, Marketo ranks second in lead scoring or managing leads, and it highly depends on the respective CRM. The tool tracks significant events, such as form fills on websites or social media handles. All this data is captured and stored in Marketo for analysis. Marketo Analytics is connected with Adobe Analytics. This integration offers detailed reports on total clicks, views, form fills, subscriptions, lead conversions, and more. It's straightforward compared to Oracle Eloqua, which has its own Oracle Business Intelligence suite.Marketo's reporting tools are easy to use, making it a plug-and-play solution for anyone.
report
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
13%
Outsourcing Company
7%
Educational Organization
7%
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise6
Large Enterprise11
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What do you like most about HubSpot Marketing Hub?
I find HubSpot Marketing Hub's user interface very intuitive and easy to navigate, which is something I really appreciate.
What needs improvement with HubSpot Marketing Hub?
The biggest thing HubSpot Marketing Hub needs to improve is to keep up with trends and continue innovating around AI to make their platform smarter and more effective. I would like to see HubSpot M...
What is your primary use case for HubSpot Marketing Hub?
My main use case for HubSpot Marketing Hub is primarily for our website and all of our demand generation. A specific example of how I use it for demand generation and our website is that we have us...
What do you like most about Marketo?
One of the most important things about Marketo is its focus on GDPR compliance. It helps you follow GDPR and CAN-SPAM rules. For example, with Marketo, I won't accidentally target audiences without...
What needs improvement with Marketo?
The user interface could be improved. I would like to see an updated UI for 2025.
What is your primary use case for Marketo?
As a seasoned Marketo Expert with a decade of experience and a deep understanding of Adobe's ecosystem, I can confidently say that the primary use case for Marketo lies in empowering businesses wit...
 

Overview

 

Sample Customers

Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
Marketo has a customer base of thousands of companies, including Sony, Citrix, BrightTALK, Curves International, HootSuite, Hyundai, SanDisk, and Samsung Electronics.
Find out what your peers are saying about HubSpot Marketing Hub vs. Marketo and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.