Adobe Experience Manager vs SAP Jam comparison

Adobe and SAP are both solutions in the Enterprise Social Software category. Adobe is ranked #4 with an average rating of 8.6, while SAP is ranked #9. Adobe holds a 3.2% mindshare in ESS, compared to SAP’s 3.4% mindshare. Additionally, 96% of Adobe users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Adobe Experience Manager

Read 28 Adobe Experience Manager reviews

3,864 Views
348 Comparison Views

96% willing to recommend

SAP Jam

Read 5 SAP Jam reviews

716 Views
501 Comparison Views

100% willing to recommend

Adobe Experience Manager

SAP Jam

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Adobe Experience Manager and SAP Jam are competing within the digital content and collaboration market. Adobe Experience Manager is preferred for its robust content management capabilities, while SAP Jam leads in facilitating team collaboration.

Features: Adobe Experience Manager includes advanced marketing tools, seamless integration with Adobe products, and strong content workflow capabilities. SAP Jam offers document management, excellent collaboration features, and social networking options, enhancing organizational communication.

Room for Improvement: Adobe Experience Manager can improve its deployment process, reduce initial setup complexity, and enhance user interface intuitiveness. SAP Jam could benefit from expanding its integration capabilities, providing more advanced analytics features, and improving its mobile app interface.

Ease of Deployment and Customer Service: Adobe Experience Manager has a complex deployment process but offers comprehensive support and training. SAP Jam provides a quicker deployment experience and efficient customer service, helping ease the setup for businesses.

Pricing and ROI: Adobe Experience Manager involves a higher initial cost but offers significant ROI with extensive features. SAP Jam has a more budget-friendly pricing model with a quick return on investment through its effective collaboration tools.

To learn more, read our detailed Adobe Experience Manager vs. SAP Jam Report (Updated: December 2025).

Buyer's Guide

Adobe Experience Manager vs. SAP Jam

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Social Software

4th

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Enterprise Content Management (4th), Web Content Management (1st), Digital Experience Platforms (DXP) (1st)

SAP Jam

Ranking in Enterprise Social Software

9th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.2%, up from 2.6% compared to the previous year. The mindshare of SAP Jam is 3.4%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Adobe Experience Manager	3.2%
SAP Jam	3.4%
Other	93.4%

Enterprise Social Software

Featured Reviews

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

Have faced challenges with setup and pricing but have found flexibility and support helpful

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

Read full review

AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to learn. You don't need to be an advanced Java developer."

"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."

"Adobe Experience Manager is pretty stable."

"Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with."

"Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents."

"Adobe Experience Manager is a content management system, and we use it to create and manage a website."

"I like the profiling and segmentation."

"The most valuable features of Adobe Experience Manager include its capability to manage content and create reusable fragments."

More Adobe Experience Manager pros

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

Cons

"The licenses are very expensive."

"The licensing model is opaque, and technical support could be improved, especially for smaller companies."

"The licensing plus implementation and maintenance cost is very expensive, making it not suitable for small organizations, and the setup is very complex."

"There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync."

"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."

"Adobe Experience Manager could improve by allowing the reuse of components like a progress bar across multiple pages to make the development process more efficient."

"Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments."

"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."

More Adobe Experience Manager cons

"I'm hopeful for more integrations with SAP JAM in the future."

Pricing and Cost Advice

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"It's really costly."

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	21

No data available

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

Adobe Experience Manager could be improved by making it more reliable for all developers to access, rather than restricting access to a certified pool of resources or developers. We also have anoth...

See all answers

What is your primary use case for Adobe Experience Manager?

Adobe Experience Manager manages most of our websites, and content management is conducted exclusively through the AEM platform. Whenever we need to publish a new page, blog, or podcast, we access ...

See all answers

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Comparisons

SAP Extended Enterprise Content Management vs Adobe Experience Manager

Compared 6% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 5% of the time

SharePoint vs Adobe Experience Manager

Compared 5% of the time

OpenText Content Management vs Adobe Experience Manager

Compared 5% of the time

Oracle WebCenter vs Adobe Experience Manager

Compared 3% of the time

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Slack Business - Enterprise vs SAP Jam

Compared 36% of the time

Yammer vs SAP Jam

Compared 23% of the time

SharePoint vs SAP Jam

Compared 15% of the time

Microsoft 365 Business vs SAP Jam

Compared 10% of the time

Quip vs SAP Jam

Compared 9% of the time

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Product Reports

Buyer's Guide

Adobe Experience Manager

January 2026

Download Adobe Experience Manager product report

Buyer's Guide

Enterprise Social Software

January 2026

Download SAP Jam product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

No data available

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Sample Customers

Metra

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Buyer's Guide

Adobe Experience Manager vs. SAP Jam

December 2025

Free Report: Adobe Experience Manager vs. SAP Jam

Find out what your peers are saying about Adobe Experience Manager vs. SAP Jam and other solutions. Updated: December 2025.

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