Try our new research platform with insights from 80,000+ expert users

Microsoft 365 Business vs SAP Jam comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (9th)
SAP Jam
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 5.9%, down 7.5% compared to last year.
SAP Jam, on the other hand, focuses on Enterprise Social Software, holds 3.4% mindshare, up 3.0% since last year.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business5.9%
Jamf Pro13.1%
NinjaOne7.4%
Other73.6%
Mobile Device Management (MDM)
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
SAP Jam3.4%
Slack Business - Enterprise11.2%
Microsoft Teams8.4%
Other77.0%
Enterprise Social Software
 

Featured Reviews

AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
"The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software."
"The solution is easy to expand to accomodate multiple users."
"This is a good product that meets all of my requirements."
"It is an excellent and powerful program."
"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."
"The initial setup is pretty simple."
"It provides a single place to manage all of your tasks. It is easier to collaborate within our team or outside of them."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
 

Cons

"Microsoft 365 Business needs to improve its price."
"One thing we did not like, about Excel particularly, is that it hangs a lot. It hangs a lot compared to Google Sheets."
"The management could be a bit better."
"The cost is a bit high."
"The Teams feature should be more flexible in integrating with other communications products."
"Microsoft Teams, which is a video conferencing, chat, and collaboration tool, has some issues with video codecs. It has really bad performance, especially on the Mac OS, and requires a lot of improvements. I'm using MacBook Pro, and the performance of Microsoft Teams is disastrous. It is really unusable. Given our subscription, we get Microsoft Teams for free, but we are often opting to use Zoom or some other tool because the entire computer becomes almost unusable. New age applications should be written in a way that ensures similar performance across different operating systems. I'm not sure how it works on Windows. I assume it works better, but Microsoft needs to ensure that the performance is really good. It should provide the same kind of user experience across different platforms. They can use more efficient development tools when it comes to applications. They seem to be using a technology that uses a lot of resources on our personal computers. I know that Microsoft is pushing a lot of applications to be built in the Office 365 ecosystem, but Microsoft Teams should be a focus because it is a collaboration tool. Its performance and usability need to be better, especially in the times of COVID-19. As a part of management, I use the collaboration tools and video conferencing tools for approximately five or six hours a day. Such issues have a big business impact because the management makes decisions about the tools that are going to be used within the company. SharePoint could somehow be improved or changed to match the features of Confluence from Atlassian. There is an opportunity to do some improvements there."
"I would like to see cheaper licensing fees."
"The SMTP should be easier to use and navigate."
"I'm hopeful for more integrations with SAP JAM in the future."
 

Pricing and Cost Advice

"We pay annually for the license."
"USD $1,250 annually for the standard package."
"There is a license for this solution and it is priced based on the users using it."
"The organization is responsible for the license."
"The price in general could be cheaper."
"We have an enterprise license."
"In general, it could be cheaper."
"It is certainly expensive, but you need it, so you pay for it. There is not much price negotiation, but the product is good. We're going to keep using it despite it being expensive. There isn't any good alternative."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
report
Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Marketing Services Firm
18%
Performing Arts
12%
Manufacturing Company
8%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...
Ask a question
Earn 20 points
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: January 2026.
881,733 professionals have used our research since 2012.