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Microsoft 365 Business vs SAP Jam comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (11th)
SAP Jam
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 6.3%, down 7.8% compared to last year.
SAP Jam, on the other hand, focuses on Enterprise Social Software, holds 3.6% mindshare, up 3.0% since last year.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business6.3%
Jamf Pro13.6%
NinjaOne7.2%
Other72.9%
Mobile Device Management (MDM)
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
SAP Jam3.6%
Slack Business - Enterprise11.5%
Microsoft Teams8.8%
Other76.1%
Enterprise Social Software
 

Featured Reviews

AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very straightforward."
"Sharing screens, even on mobile devices, is great."
"There is a lot of documentation available that is easy to comprehend and follow."
"I'm satisfied with how they handle data, and the people there are very friendly."
"The solution is very easy to use. It's completely transparent and extremely easy to navigate."
"It's painless."
"Microsoft 365 Business is available as a SaaS product."
"The solution can scale well. A company can easily expand it."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
 

Cons

"They need more tutorial training about using the advanced features."
"Price is an area for improvement, as spending less money would always be preferable."
"Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time. The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"The Teams feature doesn't allow for sharing location which Office 365 had."
"One thing we did not like, about Excel particularly, is that it hangs a lot. It hangs a lot compared to Google Sheets."
"Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop."
"The solution could improve by being more secure."
"I'm hopeful for more integrations with SAP JAM in the future."
 

Pricing and Cost Advice

"Compared to buying a license, it is much cheaper and a good buy."
"The price of this solution is expensive and the price could be reduced. The licensing cost is very high because we are using an E5 license for Microsoft."
"Its price is what you would expect today from a software-as-a-service offering. It is somewhere around $10 per user per month."
"It is basically software as a service. So, you pay for the software subscription. The price is based on the plan you choose. You can also leverage the help of cloud service providers."
"It could be cheaper. Its licensing is on a yearly basis."
"Microsoft 365 Business is an expensive solution."
"It's pretty difficult to make a cost estimation, in cases where we need additional features."
"Microsoft 365 Business could be cheaper."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Performing Arts
14%
Computer Software Company
10%
Manufacturing Company
10%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...
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Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: December 2025.
881,082 professionals have used our research since 2012.