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Microsoft 365 Business vs SAP Jam comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (11th)
SAP Jam
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 7.1%, down 7.9% compared to last year.
SAP Jam, on the other hand, focuses on Enterprise Social Software, holds 3.7% mindshare, up 2.2% since last year.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business7.1%
Jamf Pro21.6%
NinjaOne8.1%
Other63.199999999999996%
Mobile Device Management (MDM)
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
SAP Jam3.7%
Slack Business - Enterprise15.8%
Microsoft Teams14.0%
Other66.5%
Enterprise Social Software
 

Featured Reviews

CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
AhmedHaridy - PeerSpot reviewer
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's great that one user can log onto many different devices."
"The product's initial setup phase was straightforward."
"Both stability and performance are valuable features. The user experience is pretty good on all this."
"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."
"The solution is quite stable. The performance is very good."
"The solution has been quite stable."
"One of the best features of Microsoft 365 Business is the interconnectivity; if I'm making a chart in Excel, I can paste it as a link on a PowerPoint, and if there are any changes in the Excel data, when I update the link, that automatically gets changed in the PowerPoint."
"I like the flexibility of Microsoft 365 Business."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
 

Cons

"The user interface could be better."
"I would like to see more integration options."
"The solution could improve by allowing more integration."
"The platform's security aspect needs improvement. They should include an inbuilt security feature."
"The solution could have better integration with other applications."
"I'd like to see a more customizable interface. We're used to seeing Office 365 with a white background and black foreground, and I'm aware that you can customize 365 to change it to a black background. but I want more options aside from the standard settings."
"Its price could be better."
"If they offered more integration capabilities, that would be ideal."
"I'm hopeful for more integrations with SAP JAM in the future."
 

Pricing and Cost Advice

"Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support."
"As a customer, I would like the licensing fees should be cheaper."
"Microsoft 365 Business could be cheaper."
"It's pretty difficult to make a cost estimation, in cases where we need additional features."
"This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license."
"The price of the solution is fair but as a company, we would like it always to be cheaper. There is a license for this solution and the type depends on the organization."
"I think that the price is fair."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise44
Large Enterprise101
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that. Currently, I can't think of anything...
What do you like most about SAP Jam?
One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...
What is your experience regarding pricing and costs for SAP Jam?
You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...
What needs improvement with SAP Jam?
SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: September 2025.
868,787 professionals have used our research since 2012.