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AirCheck G3 vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirCheck G3
Ranking in Network Troubleshooting
9th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Troubleshooting
13th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (83rd), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of May 2026, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 6.6%, down from 8.1% compared to the previous year. The mindshare of Observer GigaStor is 3.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirCheck G36.6%
Observer GigaStor3.8%
Other89.6%
Network Troubleshooting
 

Featured Reviews

David-Prusynski - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 5,001-10,000 employees
A portable, rugged device that reduces resolution time and saves thousands of dollars
It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"It is portable. It is rugged. It comes with a nice case. It has been dropped, but it doesn't break. I don't have a crack screen or anything like that. It has pretty good battery life."
"The ability to push data to Link-Live is really important. On the main screen, you can see all the system parameters, and then you can also go and see all the current systems that are operating. They all have different SSIDs or system identifiers, and you can see all SSIDs that are operating in a certain area. Being able to see that and being able to dive into each one and figure out what frequency it is operating under is valuable."
"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"Few products provide an all-in-one platform like AirCheck, and for all intents and purposes, there's no competition in the space because no other enterprise-quality handheld testers do Wi-Fi and wired testing so comprehensively."
"We're a customer because it is a well-performing device that we can give our people in the field, they feel comfortable with it, and they don't dread using it."
"For a few thousand dollars, you save yourself a ton of time; it's a great deal."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"Go take a look at it. It's a great product and has great capabilities."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
 

Cons

"The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung model X, then tell me what you think the experience is."
"If this is going to be your exclusive, for example, survey tool, personally, this is not what I would use for that, but for a lot of packet captures, wire testing, rogue device detections, it does a really nice job."
"It was hard to determine which AP was which because it only shows the MAC address. It'll also display the MAC address of the BSSID, so it looked like I had 12 APs in my house. If I have three access points and each is a dual-band with an SSID or BSSID for each radio, it comes out to about 12 APs. That's one of the bugs fixed in the latest firmware update, but it's only available if you have a NetAlly support contract."
"It is a bit expensive, to be honest. For a small firms, like a wireless consultant or small IT support company, it is hugely expensive and that's a shame because it is a fantastic tool."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
 

Pricing and Cost Advice

"I'd always love a lower price, but as compared to some of the other tools, it is fairly reasonable. I personally bought one. So, I must have thought the value was there because I'm spending my own hard cash on it, not just the company's. You can get support. I don't have support on my personal device. We did buy support for our company devices. It is reasonable. It is not super expensive or astronomical."
"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."
"The product has a pretty good price."
"The upfront cost of the solution is around $4,000."
"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."
"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."
"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
"If you find a feature you need, you have to call them and add it, but you should be able to use the product. You spend money on and invested in multiple devices and can't even use half of the features. They should negotiate with large enterprises who buy large numbers of units to provide NetAlly support for all of them at a nominal fee."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
University
9%
Government
8%
Performing Arts
8%
Construction Company
19%
Financial Services Firm
16%
Wholesaler/Distributor
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Also Known As

AirCheck G2, AirCheck
No data available
 

Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirCheck G3 vs. Observer GigaStor and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.