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AirCheck G3 vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirCheck G3
Ranking in Network Troubleshooting
9th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Troubleshooting
14th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (84th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of August 2026, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 6.5%, down from 8.6% compared to the previous year. The mindshare of Observer GigaStor is 3.9%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirCheck G36.5%
Observer GigaStor3.9%
Other89.6%
Network Troubleshooting
 

Featured Reviews

David-Prusynski - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 5,001-10,000 employees
A portable, rugged device that reduces resolution time and saves thousands of dollars
It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The one-button AutoTest feature is an amazing tool. It works well. It tells you whether or not you have shorts in your network, your PoE+ is running low on voltage, and shows you your link speed."
"Few products provide an all-in-one platform like AirCheck, and for all intents and purposes, there's no competition in the space because no other enterprise-quality handheld testers do Wi-Fi and wired testing so comprehensively."
"One device takes the place of many, which is time efficient and cost-efficient."
"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."
"There is just so much this device does that it's unbelievable sometimes."
"It is portable. It is rugged. It comes with a nice case. It has been dropped, but it doesn't break. I don't have a crack screen or anything like that. It has pretty good battery life."
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"Go take a look at it. It's a great product and has great capabilities."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
 

Cons

"My biggest complaint about it is that I wish it was cheaper."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now."
"I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."
"You spend money on and invested in multiple devices and can't even use half of the features."
"The solution doesn't have much functional information online."
"It is a bit expensive, to be honest. For a small firms, like a wireless consultant or small IT support company, it is hugely expensive and that's a shame because it is a fantastic tool."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
 

Pricing and Cost Advice

"Pricing is on par with the rest of the industry and the licensing is decent."
"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
"The upfront cost of the solution is around $4,000."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"The product has a pretty good price."
"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."
"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."
"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Government
8%
Comms Service Provider
8%
Performing Arts
8%
University
8%
Construction Company
17%
Financial Services Firm
14%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Also Known As

AirCheck G2, AirCheck
No data available
 

Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirCheck G3 vs. Observer GigaStor and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.