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Observer GigaStor vs Wireshark comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer GigaStor
Ranking in Network Troubleshooting
13th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (83rd), Network Packet Broker (NPB) (8th)
Wireshark
Ranking in Network Troubleshooting
2nd
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Troubleshooting category, the mindshare of Observer GigaStor is 3.8%, up from 1.6% compared to the previous year. The mindshare of Wireshark is 17.1%, up from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
Wireshark17.1%
Observer GigaStor3.8%
Other79.1%
Network Troubleshooting
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
Vijay Duggal - PeerSpot reviewer
Network Specialist at Squarepoint Capital
Provides detailed traffic analysis and helps troubleshoot issues
There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"I believe everyone should use this tool if they need to analyze packets."
"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."
"Wireshark has a tool called tshark that can parse the files without opening them so that you can take large captures, say 2-10GB, and return only relevant information."
"You can use Wireshark to see the traffic packet format, the IP layers, the fields, and the enabled flags."
"It gives us the ability to pinpoint problems and to communicate network problems with software and hardware vendors."
"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."
"It helps in analyzing if something looks suspicious, such as a brute force attack or scanning from somewhere."
"The solution is a good tool for network troubleshooting or management."
 

Cons

"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I would like better control of bandwidth from the service provider."
"You need some basic knowledge to work with Wireshark. Maybe it could be more user-friendly just for new users. Just for the new generation."
"The volume of data on a typical TCP segment is so large that it can be challenging to capture and find the right data."
"Built-in help system is not robust."
"Its user interface was a little less friendly. They can make its user interface a little bit more friendly."
"This product needs to improve the UI."
"Maximum buffer size of captured data should be unlimited and should allow ability to archive all old captures (not save option) in real time, it should support a destination location where old captures can be directed for long term storage."
"Wireshark could be improved by adding more monitoring features."
 

Pricing and Cost Advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
"This is an open-source product that can be used free of charge."
"It is an open-source solution."
"Wireshark is free software, so you can download it and use it for free with no licensing fees."
"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."
"Wireshark is open source and gives great value and functionality to the network investigation."
"Wireshark is an open-source product, so it's free to use."
"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"
"The tool is free."
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Top Industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
16%
Wholesaler/Distributor
5%
Manufacturing Company
5%
University
11%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
What is your primary use case for Wireshark?
We are using Wireshark for inspecting the vertical line to know the data flow in and out of the cables. This is to determine if there is real traffic flow through the physical connections or not. A...
 

Overview

 

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Comversion, ADP, Talbots
Find out what your peers are saying about Observer GigaStor vs. Wireshark and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.