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Akamai App and API Protector vs Neustar UltraDDoS [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (24th), Distributed Denial-of-Service (DDoS) Protection (8th), Cloud and Data Center Security (15th)
Neustar UltraDDoS [EOL]
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
JT
Manager Strategic Planning at Endurance International Group
Identifies a request that comes up multiple times, block holds that particular IP, and lets the genuine traffic pass through
Genuine traffic coming in is still getting better. While I understand that it's some sort of algorithm that is written in this scale, that algorithm can be a little bit better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked. While it is one of the greatest features it can still be improved. I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is user-friendly."
"The most valuable feature is the custom rules feature. This is because many of our customers require a lot of custom rules. Because it's a very customized project for our customers, I think they have the best of everything already."
"Akamai Web Application Protector is a good solution that provides basic web application protection."
"Overall, I am happy with Site Defender because what it's doing, it's doing well."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature."
"I like that the charges are all based on usage and labor costs. For the time that we spend onboarding almost 252020 FQDN, Akamai charges us only for the traffic usage, but it's only charging us for the labor costs for onboarding."
"It enables us to move faster with new products because we have this layer of protection set up in our infrastructure."
"Scalability is awesome, and they have grown two folds or three folds since we started using them, with no concerns even as we protect close to 60,000 hosted sites for business and e-commerce customers."
"In the DDoS it's difficult to validate what is a genuine request from an end user. We've started being able to do that with the logistics that they have set up. With the protection that they have provided, they are able to identify what is valid and what is not valid. We see that a person who is getting DDoS Neustar service is able to block that particular user. However, while they are doing that it doesn't affect other customers on the server."
 

Cons

"They should allow for multiple security configurations in one account which will enhance the scalability."
"The WAF features definitely have a lot of room for improvement."
"One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them."
"Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat..Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date."
"I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security."
"The pricing could be reduced a bit."
"The effectiveness of Akamai's bot management in reducing unauthorized access is quite good, although it does require a lot of fine-tuning and tweaking, which involves spending ample time with their support teams to tailor the configuration to our applications."
"The custom rules were difficult to use."
"I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense."
"Genuine traffic coming in is still getting better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked."
 

Pricing and Cost Advice

"The product is expensive, but it is worth the money."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"The product’s price is high."
"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."
"Akamai Web Application Protector is an expensive product."
"Akamai is very expensive."
"Price-wise, I would say Akamai's pricing is competitive."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Comms Service Provider
9%
Performing Arts
7%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
No data available
 

Questions from the Community

What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are comprehensive in their current state.
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
What advice do you have for others considering Akamai Web Application Protector?
The primary way Akamai App and API Protector helps manage evolving cyber threats is by considering the impact on revenue, with businesses evaluating if Akamai is worth the cost based on potential l...
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Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Neustar UltraDDoS, UltraDDoS
 

Overview

 

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Choxi
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