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Akamai App and API Protector vs Symantec Web Application Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai App and API Protector
Ranking in Web Application Firewall (WAF)
24th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (8th), Cloud and Data Center Security (15th)
Symantec Web Application Fi...
Ranking in Web Application Firewall (WAF)
31st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Web Application Firewall (WAF) category, the mindshare of Akamai App and API Protector is 3.0%, down from 3.3% compared to the previous year. The mindshare of Symantec Web Application Firewall is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
Akamai App and API Protector3.0%
Symantec Web Application Firewall0.8%
Other96.2%
Web Application Firewall (WAF)
 

Featured Reviews

Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
Vatsal Mehta - PeerSpot reviewer
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Boosts Security Measures with Easy Deployment and Implementation
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Features like scalability and uptime are most effective."
"Akamai Web Application Protector is exceptionally stable; after all, it is Akami."
"I would recommend this solution to potential users."
"Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features."
"The product is user-friendly."
"Everything will be handled by Akamai's system before it reaches our infrastructure."
"We are getting security for each and every API."
"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."
"The solution has an up-to-date data repository to deal with external threats."
"The interface is user-friendly."
"It provides us with a sense of security."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The setup was straightforward."
"This product is doing what it should and what we are expecting from it."
 

Cons

"Customer support has room for improvement."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"The performance of the cloud monitoring tool is low."
"It would be nice if Akamai Web Application Protector's price is lowered and made cheaper."
"The custom rules were difficult to use."
"If we talk about application layer attacks, including WAF, CloudFlare is leading. Akamai can focus a bit more on the application layer attacks and how to protect them."
"The effectiveness of Akamai's bot management in reducing unauthorized access is quite good, although it does require a lot of fine-tuning and tweaking, which involves spending ample time with their support teams to tailor the configuration to our applications."
"The custom rules must be improved."
"On a scale from one to 10, I would give it a five. I'm not convinced that it's necessarily the best solution going forward in the future."
"It would be an improvement if the management dashboards were not reliant upon Java."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"One of our issues is that sometimes scanning slows down the endpoints."
 

Pricing and Cost Advice

"Price-wise, I would say Akamai's pricing is competitive."
"The solution is not expensive."
"It's more expensive than others, but the ROI is good for large-scale infrastructure."
"The product is expensive, but it is worth the money."
"Akamai Web Application Protector is an expensive product."
"Akamai is very expensive."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Comms Service Provider
9%
Performing Arts
7%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
No data available
 

Questions from the Community

What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are comprehensive in their current state.
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
What advice do you have for others considering Akamai Web Application Protector?
The primary way Akamai App and API Protector helps manage evolving cyber threats is by considering the impact on revenue, with businesses evaluating if Akamai is worth the cost based on potential l...
What needs improvement with Symantec Web Application Firewall?
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be ...
What is your primary use case for Symantec Web Application Firewall?
Our use case for Symantec Web Application Firewall is primarily for security purposes as we develop web application solutions for our customers. We have a business where we provide solutions for cr...
What advice do you have for others considering Symantec Web Application Firewall?
I would recommend Symantec Web Application Firewall to other users due to all the benefits I mentioned earlier, such as ease of use, ease of implementation, good technical support, and compared to ...
 

Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Symantec WAF, Blue Coat Protecting Web Applications
 

Overview

 

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Information Not Available
Find out what your peers are saying about Akamai App and API Protector vs. Symantec Web Application Firewall and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.