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NetScaler vs Symantec Web Application Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (6th), Web Application Firewall (WAF) (14th)
Symantec Web Application Fi...
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Web Application Firewall (WAF) (27th)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
Vatsal Mehta - PeerSpot reviewer
Boosts Security Measures with Easy Deployment and Implementation
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"New and innovative way to protect the client's data."
"The tool is user-friendly."
"The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs."
"Generally, I am satisfied with this product."
"The technical support is good."
"I like Cloudflare's application gateway and DDoS protection."
"The most valuable feature is its usability."
"Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and an SSL certificate automatically protects your website. You don't necessarily need a certificate if you have a connection between your website and your host, the server, Cloudflare, and the host."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"It is a complete solution for those looking for an all-in-one."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"Unified Gateway allows me to provide secure external access to applications for suppliers and customers while requiring Multi-Factor Authentication."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The solution has an up-to-date data repository to deal with external threats."
"The setup was straightforward."
"The interface is user-friendly."
 

Cons

"The pricing could be improved."
"They lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem."
"One area of improvement is in the Access Rules. Hypothetically, if we wanted to block or challenge traffic outside of the United States, the only way to currently do that (as far as I know) is to enter every single country outside of the United States. That could be a labor intensive job. A solution could be to enable users to create a rule where traffic is only allowed within a certain country."
"Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."
"The solution could work at being less expensive. It costs a lot to use it."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration."
"We're facing challenges due to an upgrade in the machine learning model. The problem arises from some users abusing the APIs, resulting in an influx of suspicious traffic. Cloudflare's learning model mistakenly identifies this traffic as human. Consequently, it assigns it a higher trust score, akin to legitimate human traffic, causing complications in our architecture. Previously, such traffic would have been categorized as suspicious, enabling us to apply appropriate blocking rules. However, we encounter difficulties distinguishing between genuine and suspicious traffic with the new categorization. Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor."
"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."
"Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Citrix is more expensive than Horizon."
"Currently, it is not easy to use the configuration capabilities of the product."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
"Sometimes scanning slows down the endpoints."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"I'm not convinced that it's necessary the best solution going forward in the future."
"It would be an improvement if the management dashboards were not reliant upon Java."
 

Pricing and Cost Advice

"A free version of the solution is available."
"The product's pricing is minimal compared to other products."
"The solution is expensive when compared to other products but offers unlimited bandwidth."
"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."
"We are using the free version."
"So far I use free tier and happy with it. You can subscribe to business package if needed."
"The price of the solution is expensive."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"Costly product and complicated licensing."
"The licensing costs for this solution vary depending on which model is being used."
"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"This product is more expensive than some of the competitors."
"It's an expensive product but it works well."
"We get value for money. Its price is fair. I don't think it is overpriced."
"I give the price of the solution a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
What needs improvement with Symantec Web Application Firewall?
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they curr...
What is your primary use case for Symantec Web Application Firewall?
Our use case for Symantec Web Application Firewall is primarily for security purposes as we develop web application s...
What advice do you have for others considering Symantec Web Application Firewall?
I would recommend Symantec Web Application Firewall to other users due to all the benefits I mentioned earlier, such ...
 

Comparisons

No data available
 

Also Known As

Cloudflare DNS
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
Symantec WAF, Blue Coat Protecting Web Applications
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Information Not Available
Find out what your peers are saying about NetScaler vs. Symantec Web Application Firewall and other solutions. Updated: July 2025.
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