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NetScaler vs Symantec Web Application Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
Symantec Web Application Fi...
Ranking in Web Application Firewall (WAF)
29th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Web Application Firewall (WAF) category, the mindshare of NetScaler is 4.1%, down from 4.2% compared to the previous year. The mindshare of Symantec Web Application Firewall is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.1%
Symantec Web Application Firewall0.5%
Other95.4%
Web Application Firewall (WAF)
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
Vatsal Mehta - PeerSpot reviewer
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Boosts Security Measures with Easy Deployment and Implementation
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the monitoring ability as it enables me to identify when an internal (load-balanced) resource is having issues before it becomes a problem in production."
"The solution was very easy to deploy."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"Very stable."
"It allows students to access required software for their studies."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"The interface is user-friendly."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The setup was straightforward."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The solution has an up-to-date data repository to deal with external threats."
 

Cons

"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"Technical support could be improved."
"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
"I would like to enhance the solution's bot protection features."
"We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The SLB could be better, and they should improve it."
"The reporting is not so good. They don't have an application to connect the logs."
"It would be an improvement if the management dashboards were not reliant upon Java."
"Sometimes scanning slows down the endpoints."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"I'm not convinced that it's necessary the best solution going forward in the future."
 

Pricing and Cost Advice

"The firewall license is included by default, with no additional costs."
"It's an expensive product but it works well."
"The client pays for the Citrix NetScaler license annually."
"After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive."
"I rate the pricing an eight out of ten since it is expensive."
"We have a yearly licencing fee, and there are no additional costs."
"This product is more expensive than some of the competitors."
"I do not have any experience with the pricing of the product."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
No data available
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What needs improvement with Symantec Web Application Firewall?
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be ...
What is your primary use case for Symantec Web Application Firewall?
Our use case for Symantec Web Application Firewall is primarily for security purposes as we develop web application solutions for our customers. We have a business where we provide solutions for cr...
What advice do you have for others considering Symantec Web Application Firewall?
I would recommend Symantec Web Application Firewall to other users due to all the benefits I mentioned earlier, such as ease of use, ease of implementation, good technical support, and compared to ...
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
Symantec WAF, Blue Coat Protecting Web Applications
 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Information Not Available
Find out what your peers are saying about NetScaler vs. Symantec Web Application Firewall and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.