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NetScaler vs Symantec Web Application Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
Symantec Web Application Fi...
Ranking in Web Application Firewall (WAF)
28th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Web Application Firewall (WAF) category, the mindshare of NetScaler is 4.2%, up from 4.1% compared to the previous year. The mindshare of Symantec Web Application Firewall is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.2%
Symantec Web Application Firewall0.5%
Other95.3%
Web Application Firewall (WAF)
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
Vatsal Mehta - PeerSpot reviewer
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Boosts Security Measures with Easy Deployment and Implementation
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The maintenance of the solution is not complex."
"The most valuable feature is load balancing."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"One of the most beneficial features for application delivery is its integration with Citrix Storefront, facilitating user logins and ensuring continuity during data center outages."
"I like app flows and custom flows. They integrate with multiple flows."
"The load balancing is one of the most valuable features."
"The solution's technical support is good."
"The solution has an up-to-date data repository to deal with external threats."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"The interface is user-friendly."
"The setup was straightforward."
 

Cons

"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"Getting to use some of the advanced tools, even with the assistance of Citrix support, can be challenging."
"The tool's pricing is a pain point since we have many cheaper alternatives."
"If one device or switch fails, the failover to another device is not seamless which is painful."
"The interface could be improved, some customers struggle with that."
"There are some features which are missing.​"
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"The setup was not simple."
"Sometimes scanning slows down the endpoints."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"It would be an improvement if the management dashboards were not reliant upon Java."
"I'm not convinced that it's necessary the best solution going forward in the future."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
 

Pricing and Cost Advice

"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"The solution is expensive compared to one of its competitors."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"For partners, NetScaler is not as expensive price-wise versus F5."
"It is an enterprise solution. Thus, its costs are reasonable."
"I give the price of the solution a seven out of ten."
"F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
No data available
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What needs improvement with Symantec Web Application Firewall?
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be ...
What is your primary use case for Symantec Web Application Firewall?
Our use case for Symantec Web Application Firewall is primarily for security purposes as we develop web application solutions for our customers. We have a business where we provide solutions for cr...
What advice do you have for others considering Symantec Web Application Firewall?
I would recommend Symantec Web Application Firewall to other users due to all the benefits I mentioned earlier, such as ease of use, ease of implementation, good technical support, and compared to ...
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
Symantec WAF, Blue Coat Protecting Web Applications
 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Information Not Available
Find out what your peers are saying about NetScaler vs. Symantec Web Application Firewall and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.