Splunk AppDynamics and Akamai mPulse both compete in the performance monitoring and analytics sector. Akamai mPulse has an edge with a comprehensive feature set, focusing on user analytics, proving valuable for in-depth digital customer experience insights.
Features: Splunk AppDynamics provides application performance monitoring, real-time analytics, and integration capabilities that benefit enterprises requiring extensive monitoring. Akamai mPulse emphasizes real user monitoring, offering deep insights into digital customer experiences. Its user experience analytics are uniquely specialized for user behavior tracking.
Room for Improvement: Splunk AppDynamics could enhance its user experience analytics to rival Akamai mPulse. Improving integration with third-party tools would also be beneficial. Additionally, refining its mobile performance insights would improve its competitive edge. Akamai mPulse needs improved customer service responsiveness and user interface simplification. It could also lower setup time to enhance initial user experience and satisfaction.
Ease of Deployment and Customer Service: Splunk AppDynamics is straightforward to deploy with cloud or on-premise options, supported by strong customer service. Akamai mPulse, as a SaaS model, simplifies deployment, while its customer service is viewed as less responsive.
Pricing and ROI: Splunk AppDynamics offers competitive pricing with consistent ROI, ideal for enterprises needing broad monitoring. Akamai mPulse has a higher price but justifies it with potential substantial ROI through detailed user behavior insights.
| Product | Market Share (%) |
|---|---|
| Splunk AppDynamics | 3.7% |
| Akamai mPulse | 0.7% |
| Other | 95.6% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 36 |
| Large Enterprise | 195 |
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.
Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.
What features make Splunk AppDynamics stand out?Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.
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