Akamai mPulse vs Dynatrace comparison

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Akamai mPulse

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Executive SummaryUpdated on Jul 24, 2024

Dynatrace and Akamai mPulse are both performance monitoring solutions. Users report a preference for the extensive capabilities of Dynatrace, while Akamai mPulse is noted for its robust real-user monitoring features.

What features are offered by Dynatrace in comparison to Akamai mPulse?

Dynatrace users appreciate its AI-driven problem detection, automated root cause analysis, and proactive system management. Akamai mPulse is valued for its real-time user monitoring, deep analysis of user experience, and live performance tracking.

What areas of improvement can be found in Dynatrace in comparison to Akamai mPulse?

For Dynatrace, areas needing improvement include cost management, configuration settings, and the need for enhanced user-friendly configuration. Akamai mPulse users seek better data visualization, integration with third-party tools, and improved integration capabilities.

How is the ease of deployment and customer service of Dynatrace in comparison to Akamai mPulse?

Dynatrace is straightforward to deploy due to its automated setup and comprehensive support. Akamai mPulse is more complex in its deployment process but receives high marks for responsive and knowledgeable customer service.

What setup costs and ROI can be seen with Dynatrace in comparison to Akamai mPulse?

Dynatrace users report higher setup costs but justify this with strong ROI due to its extensive feature set and automation. Akamai mPulse users find it more affordable initially but note that the ROI depends heavily on the specific use case.

To learn more, read our detailed Akamai mPulse vs. Dynatrace Report (Updated: September 2026).

Akamai mPulse vs. Dynatrace

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Akamai mPulse

Ranking in Application Performance Monitoring (APM) and Observability

62nd

Average Rating

6.6

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

359

Ranking in other categories

Log Management (6th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.6% compared to the previous year. The mindshare of Dynatrace is 4.8%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Dynatrace	4.8%
Akamai mPulse	0.6%
Other	94.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Arivu Arumugam

Staff Engineer at a financial services firm with 10,001+ employees

Lacking in regard to observation of the entire platform but does dynamic injections from within

There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.

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Manish Indupuri

senior DevOps engineer at a tech services company with 10,001+ employees

AI-driven insights have reduced downtime and improved cross-team collaboration

We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There's a good relationship between the price and the licences."

"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."

"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."

"Enables dynamic injections from within the product which is great."

"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."

"It provides a great overview for management regarding user experience."

"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."

"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."

"It helps to show where the problem is and isolates the issue."

"Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems."

"They can see, yes, this tool has been a good investment."

"It is a very good APM tool, with a lot of thorough scanning of services and applications, great monitoring features, and PurePath helps us to identify minor glitches in applications and services while collecting everything from user sessions."

"The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor."

"It is very stable and reliable."

"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."

"The vendor team who did the setup was very good. They sent a very skillful resource for the setup."

More Dynatrace pros

Cons

"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."

"The end-to-end distributor tracing connectivity isn't there."

"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."

"They work very well, only thing is they need more time to improve and fix all the issues."

"It needs a more intuitive GUI and more customization options."

"Scalability to larger volume of data seems to be hit or miss."

"Better intelligence in terms of identifying business transactions would be appreciated."

"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."

"Right now, we are struggling a bit with stability. We have outages, data loss, and have had to restart, but have not narrowed down exactly what the problem is yet."

"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."

"Dynatrace needs to improve its configuration."

"I don't see those monitoring capabilities for NVIDIA chips, NPUs, GPUs, or anything similar, and maybe it has them, but unfortunately, I lack the knowledge to understand where I can view all those things."

"The integration with PagerDuty is currently broken on mobile."

"There's no download action for the reports, so if they could add something like that, it would add value for us. We cannot save data for more than seven to 10 days, so it would be better to add a feature for downloading. At least we could store the data and then we could compare for ourselves, where we are starting and where we are and where we are heading. I would have those metrics."

More Dynatrace cons

Pricing and Cost Advice

Information not available

"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"Always gives good ROI and total cost of ownership."

"Its licensing is complicated or not transparent."

"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."

"Its license is a bit expensive. We renew it yearly."

"Price (of the product) is a major concern for all the clients I work with."

"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Construction Company

11%

Manufacturing Company

Outsourcing Company

Financial Services Firm

18%

Outsourcing Company

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	50
Large Enterprise	299

Questions from the Community

Ask a question

Earn 20 points

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Grafana vs Akamai mPulse

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Compared 4% of the time

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New Relic vs Dynatrace

Compared 4% of the time

Avantra vs Dynatrace

Compared 3% of the time

Splunk Enterprise Security vs Dynatrace

Compared 3% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Akamai mPulse product report

Download Dynatrace product report

Also Known As

SOASTA mPulse

No data available

Overview

Akamai mPulse delivers real-time data on web performance, helping businesses optimize user experience to drive engagement.

Designed for performance analytics, Akamai mPulse offers in-depth insights into user interactions with digital assets. By monitoring real-time performance metrics across devices, it delivers actionable data that supports enhanced decision-making processes, enabling improved site efficiency.

What are the key features of Akamai mPulse?

Real-Time Monitoring: Provides instant performance insights to address issues promptly.
User Journeys: Tracks detailed user interactions, offering a comprehensive view on user behavior.
Customizable Dashboards: Lets users tailor data displays for specific needs and focus areas.
Anomaly Detection: Identifies and alerts deviations in normal performance metrics.
Advanced Analytics: Delivers data-driven insights for strategic planning and optimization.

How does Akamai mPulse improve ROI?

Reduced Downtime: By promptly identifying and resolving performance issues, availability remains high.
Enhanced User Satisfaction: Optimized load times and performance boost user engagement and retention.
Data-Driven Decisions: Insightful analytics guide strategic initiatives, fostering growth.
Cost Efficiency: Identifying inefficient areas allows targeted improvements and cost reductions.

In e-commerce and media industries, Akamai mPulse is often utilized to ensure seamless user experiences, crucial for retaining customers and viewers. This is achieved by leveraging its robust data analytics to fine-tune web performance, meeting industry-specific demands for speed and reliability.

Akamai

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei

TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money

Akamai mPulse vs. Dynatrace