Akamai mPulse and Grafana compete in web performance monitoring and data visualization. Akamai mPulse takes the lead in real-time user monitoring, while Grafana stands out in flexible dashboard creation and data integration.
Features: Akamai mPulse users value real-time user monitoring, synthetic testing, and comprehensive analytics. Grafana is praised for highly customizable dashboards, an extensive plugin ecosystem, and versatility in integrating various data sources.
Room for Improvement: Akamai mPulse users need a more intuitive setup process and enhanced integration with third-party tools. Grafana users desire simpler initial configuration and improved alerting capabilities.
Ease of Deployment and Customer Service: Akamai mPulse deployment often requires substantial technical expertise, but their customer service is responsive and knowledgeable. Grafana, while easier to deploy, may need technical skills for complex configurations; its customer service is effective but not as universally praised as Akamai.
Pricing and ROI: Akamai mPulse's higher setup costs are justified by its rich feature set and ROI from performance insights. Grafana offers competitive pricing with strong ROI, particularly due to its open-source version, but premium features can add up.
| Product | Market Share (%) |
|---|---|
| Grafana | 3.6% |
| Akamai mPulse | 0.6% |
| Other | 95.8% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 8 |
| Large Enterprise | 25 |
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.
A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.
Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.
The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.
In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.
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