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OpenText Enterprise Security Manager vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
OpenText Enterprise Security Manager aids compliance and threat detection, though ROI clarity varies due to costs and licensing model.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
Cloud Security Archirect at IBM
Customers see ROI as they save on staff and other resources.
Co-Founder/Director at Bangkok MSP Company Limited
 

Customer Service

Sentiment score
5.4
OpenText Enterprise Security Manager receives mixed reviews, with inconsistent technical support and reliance on self-resolution despite improvements.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
Cloud Security Archirect at IBM
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Senior Security Engineer at Valuepoint Systems
 

Scalability Issues

Sentiment score
5.9
OpenText Enterprise Security Manager is adaptable but costly, with licensing concerns affecting budget forecasting despite user satisfaction.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
Cloud Security Archirect at IBM
USM Anywhere faces scalability issues because of a 60 TB limit.
Co-Founder/Director at Bangkok MSP Company Limited
 

Stability Issues

Sentiment score
5.1
OpenText Enterprise Security Manager's stability varies by environment, requiring proper setup; recent patches improve performance but challenges persist.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
Cloud Security Archirect at IBM
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
 

Room For Improvement

Users seek better reporting, UX, licensing, enhanced performance, integration, automation, AI advancements, and improved support and training.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Cloud Security Archirect at IBM
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
Co-Founder/Director at Bangkok MSP Company Limited
 

Setup Cost

OpenText Enterprise Security Manager is considered costly, with varied licensing options, and negotiation advised for potential discounts.
USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
Cloud Security Archirect at IBM
The pricing is amazing and really cheap.
Co-Founder/Director at Bangkok MSP Company Limited
 

Valuable Features

OpenText Enterprise Security Manager offers versatility, strong vendor support, effective event correlation, and user-friendly integration for enhanced security analysis.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
Cloud Security Archirect at IBM
The 365-day block query is a major feature.
Co-Founder/Director at Bangkok MSP Company Limited
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Security Information and Event Management (SIEM)
29th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (32nd), Endpoint Detection and Response (EDR) (41st), Compliance Management (14th)
 

Mindshare comparison

As of June 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.1% compared to the previous year. The mindshare of USM Anywhere is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
OpenText Enterprise Security Manager1.6%
USM Anywhere1.3%
Other97.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
11%
Marketing Services Firm
9%
Manufacturing Company
8%
Construction Company
23%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about OpenText Enterprise Security Manager vs. USM Anywhere and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.