OpenText Enterprise Security Manager and LogRhythm SIEM compete in the security information and event management category. LogRhythm SIEM appears to have the upper hand in terms of ease of use and deployment, while OpenText ESM holds a strong position in versatility and customization.
Features: OpenText ESM offers real-time threat detection, customization, and a powerful correlation engine. LogRhythm SIEM is valued for its AI Engine, robust log aggregation, and insightful dashboards.
Room for Improvement: OpenText ESM needs better technical support, enhanced high availability, and improved documentation. LogRhythm SIEM users desire enhanced log management features, better reporting, and user-friendly dashboards.
Ease of Deployment and Customer Service: OpenText ESM offers flexible deployment but faces challenges in setup and support. LogRhythm SIEM offers smoother deployments and satisfactory support but requires stability improvements.
Pricing and ROI: OpenText ESM is considered expensive, especially for large deployments, but offers valuable features. LogRhythm SIEM is seen as cost-effective with perpetual licensing, though costs rise with expansions; both encounter pricing hurdles and require strategic evaluation for ROI.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
It lacks some capabilities compared to other tools available in the market.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
The ability to interpret data is highly valued.
LogRhythm SIEM Platform is an award-winning platform in security analytics. With more than 4,000 customers globally, LogRhythm SIEM is an integrated platform that helps security operations teams protect critical infrastructure and information from emerging cyberthreats. Ultimately, LogRhythm SIEM is an integrated set of modules that contribute to the security team’s fundamental mission: rapid threat monitoring, threat detection, threat investigation, and threat neutralization. LogRhythm SIEM is for organizations that require an on-premises solution and offers:
● Streamlined workflow
● Secure data access
● Real-time visibility
● A unified user experience
● Management customization
Security information and event management (SIEM) solutions have been evolving for over a decade; their core functionality still acts as the most effective foundation for any organization’s technology stack. A SIEM solution enables an organization to centrally collect data across its entire network environment to gain real-time visibility into activity that may pose a risk to the organization. SIEM technology addresses threats before they become significant financial risks while simultaneously helping better manage an organization’s assets.
LogRhythm SIEM has many key features and capabilities, including:
● High-Performance Log Management: LogRhythm SIEM offers structured and unstructured search capabilities which allows users to swiftly search across an organization’s vast data to easily find answers, identify IT and security issues, and troubleshoot issues. Users can efficiently process and index terabytes of log data daily.
● Network and Endpoint Monitoring: Forensic sensors allow users to gain deep visibility into endpoint and network activity. Users can see behavioral anomalies and better respond to incidents.
● SmartResponse™ Automation: LogRhythm SIEM allows users to centrally execute pre-staged actions that automate incident investigatory tasks and responses.
● Automated Machine Analytics: LogRhythm SIEM's AI Engine continuously analyzes all collected security incidents and forensic data. Security teams are delivered precise, real-time intelligence about risk-prioritized threats.
● Case and Security Incident Management: LogRhythm SIEM offers an integrated workflow so that threats don’t slip through the cracks. Collaboration tools help centrally manage and track investigations.
● User and entity behavior analytics (UEBA): Embedded deterministic UEBA monitoring helps protect against insider threats.
● Security orchestration, automation, and response (SOAR): LogRhythm SIEM includes our embedded SOAR solution to increase efficiency and higher-quality incident response with low mean time to response (MTTR).
Benefits to Using LogRhythm SIEM
● The platform offers great value to security and IT operations. Users have the ability to map their security and IT operations to existing frameworks such as NIST and MITRE ATT&CK.
● The platform offers broad integration across security and IT vendors: Users benefit from support for integration with hundreds of security and IT solutions. In turn, this further extends SIEM capabilities and data collection.
● The platform provides compliance adherence, enforcement, and reporting: The prebuilt compliance modules automatically detect violations as they occur and remove the burden of manually reviewing audit logs.
Reviews from Real Users
LogRhythm SIEM stands out among its competitors for a number of reasons. Two major ones are its ability to be customized and its quick performance of queries.
Jason G., a senior cybersecurity engineer, writes, "I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."
Andy W., principal consultant at ITSEC Asia, notes, “LogRhythm SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions.”
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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