

IBM SevOne Network Performance Management and Amazon CloudWatch compete in the network performance monitoring category. Based on the features, SevOne seems to have the upper hand with its extensive device support and customizable reporting options.
Features: IBM SevOne offers complete infrastructure visibility, accurate data with one-minute polling, and real-time reporting. It provides extensive device support and customizable reporting, with features that include scalability and performance metric integration. On the other hand, Amazon CloudWatch integrates seamlessly with AWS, offering robust data analytics services, a user-friendly interface, and the capability to trigger events such as scaling resources when CPU utilization thresholds are met.
Room for Improvement: IBM SevOne could improve its UI by reducing clicks and introducing more detailed data visualization tools such as heatmaps. Further enhancements are needed in automation and event correlation. Conversely, Amazon CloudWatch could benefit from improved reporting capabilities, better dashboard visualizations, and more seamless integration with non-Amazon environments.
Ease of Deployment and Customer Service: IBM SevOne is typically deployed on-premises, requiring a detailed setup. Its customer service is highly rated, though support can vary by region. In contrast, Amazon CloudWatch is a public cloud service easily integrated with AWS, benefitting from AWS's comprehensive ecosystem, although users find it challenging outside of Amazon services.
Pricing and ROI: IBM SevOne offers flexible pricing models but may become expensive with extensive monitoring. Despite this, it shows a strong ROI through proactive issue resolution. Amazon CloudWatch follows a pay-as-you-go model, which is reasonable within AWS environments but can become costly as project scopes expand. The pricing is generally perceived as fair for the value provided in AWS setups, though expenses may increase with higher data usage and custom metrics.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
It is already there as a managed service from AWS.
Amazon CloudWatch's scalability is managed by AWS.
It is suitable for small, medium, and enterprise-level companies.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
As a monitoring tool, whenever your system experiences issues, it will notify you and is directly linked to your service.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
| Product | Market Share (%) |
|---|---|
| Amazon CloudWatch | 1.8% |
| IBM SevOne Network Performance Management (NPM) | 0.7% |
| Other | 97.5% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.
Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.
What features does Amazon CloudWatch offer?Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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