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Amazon CloudWatch vs Netdata comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Amazon CloudWatch enhances ROI by automating monitoring, reducing staffing costs, and improving developer productivity with centralized dashboards.
Sentiment score
7.3
Netdata enhances productivity by reducing troubleshooting time, tool dependencies, and improving AWS infrastructure reliability, delivering substantial ROI.
Automated alerts, centralized dashboards, and log analysis reduce troubleshooting time, improve incident response, and minimize manual monitoring.
Engineer Technology at Iris Software Technologies Private Limited
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
Real-time monitoring and alerts have helped us reduce troubleshooting effort by approximately twenty to thirty percent, saving engineering time and helping maintain a reliable AWS infrastructure.
Mid Software Engineer at Jumia Kenya
 

Customer Service

Sentiment score
7.5
Amazon CloudWatch support is praised for responsiveness and expertise, though resolution speed varies with support tiers and engineer quality.
Sentiment score
7.4
Netdata's customer support is highly rated for its responsiveness, efficiency, and user satisfaction, often scoring nine out of ten.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
Customer support for Amazon CloudWatch has been excellent.
Engineer Technology at Iris Software Technologies Private Limited
The customer support for Netdata has been generally perfect, as they helped me during troubleshooting and resolved monitoring issues on time.
Technical Support Specialist at Accenture
The customer support has always been proactive and very responsive while handling our data growth.
Mid Software Engineer at Jumia Kenya
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for seamless scalability, efficient data handling, and stability, despite some cost concerns.
Sentiment score
6.9
Netdata efficiently manages data in healthcare and other sectors, demonstrating scalability and reliability across infrastructures and workloads.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
The scalability of Amazon CloudWatch is very good, providing high throughput and auto-managing applications alongside auto-dashboard support.
Engineer Technology at Iris Software Technologies Private Limited
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is highly reliable with minimal bugs, though minor delays and some query complexity are occasionally noted.
Sentiment score
8.7
Netdata is praised for its stability, real-time monitoring, and reliable performance, ensuring minimal disruption and continuous service.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
 

Room For Improvement

Amazon CloudWatch users desire more intuitive dashboards, cost-effectiveness, better integration, and improved monitoring and scalability features.
Netdata needs advanced customization, AI-driven monitoring, better integration, enhanced security, and improved data management for comprehensive functionality.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
I wish to see simpler pricing, more intuitive dashboards, easier log queries for beginners, richer visualization options, and strong AI-assisted troubleshooting.
Engineer Technology at Iris Software Technologies Private Limited
More flexible dashboard customization and simpler integrations with tools like PagerDuty or Slack would definitely make incident response smoother and reduce manual work in my organization.
Technical Support Specialist at Accenture
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks.
Tech Ops Engineer at Zeller
Netdata could improve by offering more advanced customizable dashboards, simpler configuration for complex AWS environments, and better integration with third-party tools.
Mid Software Engineer at Jumia Kenya
 

Setup Cost

Enterprise buyers report mixed experiences with Amazon CloudWatch pricing, ranging from affordable to expensive, depending on usage and integration.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
It was very easy to set up because it is built into AWS and does not require separate licensing, being billed based on usage.
Engineer Technology at Iris Software Technologies Private Limited
Pricing visibility helped us understand usage and plan costs effectively.
Mid Software Engineer at Jumia Kenya
The metering and billing experience was fairly straightforward, although I would like clear visibility into how usage affects cost as monitoring scales across more servers.
Technical Support Specialist at Accenture
 

Valuable Features

Amazon CloudWatch offers real-time monitoring, comprehensive logging, AWS integration, and analytics with cost-effectiveness and detailed data insights.
Netdata enhances operational efficiency with real-time monitoring, AI insights, scalability, seamless AWS integration, and advanced security features.
We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability.
Engineer Technology at Iris Software Technologies Private Limited
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
Digital Services & Engagement Senior Manager at AXA
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
Infrastructure Lead at Danat Fz LLC
These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
Tech Ops Engineer at Zeller
Netdata's AI-driven monitoring is useful for identifying unusual system behavior, and security and access control are particularly important in my organization because they help me protect my customers' most sensitive data.
Technical Support Specialist at Accenture
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics.
Mid Software Engineer at Jumia Kenya
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Log Management (19th)
Netdata
Ranking in Cloud Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Server Monitoring (14th), IT Infrastructure Monitoring (41st)
 

Mindshare comparison

As of November 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 1.7%, down from 2.4% compared to the previous year. The mindshare of Netdata is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.7%
Netdata1.7%
Other96.6%
Cloud Monitoring Software
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
Peter Kitonga - PeerSpot reviewer
Mid Software Engineer at Jumia Kenya
Real-time monitoring has improved AWS visibility and reduces downtime for critical services
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics. I find these features very valuable because they provide immediate visibility into CPU, memory, network, and server performance, helping us identify bottlenecks quickly, troubleshoot issues efficiently, and reduce downtime. The features I value most include excellent visibility, faster troubleshooting, and practical issue detection, which make Netdata infrastructure monitoring more efficient and reliable. AI governance and security capabilities are important for maintaining data privacy, access control, and transparency. I also value its focus on secure monitoring, controlled access, and protecting sensitive infrastructure data. Netdata has met my expectations through the AI-driven insights, which are generally useful and reliable for identifying performance anomalies and highlighting potential issues. They help us improve monitoring and speed up troubleshooting. Netdata integrates well with our AWS environment, providing useful visibility into server performance, resource utilization, and infrastructure health. It helps us monitor workloads, identify issues quickly, and maintain reliable operations.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
Transportation Company
63%
Comms Service Provider
8%
Financial Services Firm
4%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
What is your experience regarding pricing and costs for Netdata?
As I am going with the subscription-based model in the SaaS, the pricing and setup cost are very nice, and the setup is very easy since I am running the server inside GCP.
What needs improvement with Netdata?
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks. Additionally, broader native integrations with enterpr...
What is your primary use case for Netdata?
Netdata serves as my real-time monitoring and observability platform for infrastructure and application performance monitoring, providing highly detailed real-time metrics with minimal setup and lo...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
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