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Amazon OpenSearch Service vs IBM SevOne Network Performance Management (NPM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
15th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (21st), Search as a Service (3rd)
IBM SevOne Network Performa...
Ranking in Log Management
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (16th), IT Infrastructure Monitoring (35th), Cloud Monitoring Software (27th)
 

Mindshare comparison

As of September 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 1.3%, down from 2.8% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Amazon OpenSearch Service1.3%
IBM SevOne Network Performance Management (NPM)1.1%
Other97.6%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In case there is a failure, Elastic manages everything well, and there no major downtime."
"The customer service is excellent, rated nine out of ten."
"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."
"It's actually easier to collaborate since it is already deployed in the AWS cloud itself."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"The initial set up is very easy...We really appreciate Amazon!"
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"It is a very good product, easy to stand up, and a good tool for network engineers."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"This performance data is key, and having such integration means that we get value out of SevOne fairly quickly."
"SevOne's ability to report metrics on specific objects very quickly, whether it is a week, a month, or a year's worth of data points, has improved by leveraging short-term vs. long-term memory to provide necessary statistics so we can alleviate network impacts quickly."
"On any outage, SevOne is pretty quick to send an alert, and we've got an operations center that consumes the alert and sends it to the device owners so that they can minimize the time of impact of that alert."
"SevOne NPM helps our customers detect performance issues faster and, once it's properly configured, it will help you address some issues right away, cutting troubleshooting time by one to three hours and enabling you to proactively address potential performance issues before a failure occurs."
"SevOne really did a number for us, during the pandemic, of isolating which load balances were overloaded with users working from home, so that right there was worth its weight in gold because the management created all these reports for load balancers for access for remote workers and that's all they focused on for a couple of months."
"The most valuable features for us are the huge number of network devices it can monitor."
 

Cons

"They can enhance data visualization."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"As a user, lower prices or reasonable pricing is always better."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"The support is excellent, but the features are average."
"I think SevOne can improve by providing more details in their release notes regarding enhancements and changes."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"As I mentioned before, there are cheaper solutions available."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"Continual UI improvements are needed to reduce number of clicks needed to produce a chart."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"Although it is a very good monitoring tool, it can be confusing when you try to add devices and they don’t appear correctly."
 

Pricing and Cost Advice

"Compared to other cloud platforms, it is manageable and not very expensive."
"You only pay for what you use."
"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"It is inexpensive compared to other monitoring tools."
"There are cheaper solutions available."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has been fair."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
6%
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for prov...
What is your primary use case for Amazon OpenSearch Service?
Amazon OpenSearch Service is a user-friendly version of Elasticsearch, as per my understanding. I have been using it for our volunteer management system where around 5,000 to 6,000 users are using ...
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
 

Also Known As

Amazon Elasticsearch Service
SevOne
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Amazon OpenSearch Service vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.