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Amazon Textract vs IBM Datacap comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Textract
Ranking in Intelligent Document Processing (IDP)
14th
Average Rating
4.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Datacap
Ranking in Intelligent Document Processing (IDP)
8th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Amazon Textract is 5.4%, up from 0.8% compared to the previous year. The mindshare of IBM Datacap is 5.0%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

MW
Struggles with handwritten document accuracy and cost concerns persist
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I didn't get to use it extensively Amazon Textract was easy to use. The training processes were also straightforward. Despite its ease of use, I had concerns about its accuracy. The…
Amena Khidr - PeerSpot reviewer
The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature
The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Textract was easy to use."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"It is the best solution for scanning purposes."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"It reduces human error and saves time."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"The OCR extractions are very good, almost 100% accurate now."
 

Cons

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."
"Third-party integration could be improved; it's very slow."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
 

Pricing and Cost Advice

Information not available
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
"This solution is the most expensive in the market."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"It is an expensive solution."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"Pricing needs to stay competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
41%
Computer Software Company
9%
Insurance Company
7%
Government
7%
Financial Services Firm
16%
Government
14%
Computer Software Company
13%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Textract?
The solution is quite expensive. There are some cheaper tools available on Google platform.
What needs improvement with Amazon Textract?
The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract ( /products/amazon-textract-reviews )...
What is your primary use case for Amazon Textract?
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I didn't get to use it extensively.
What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex. There should be an AI feature where a requirement from the clien...
 

Also Known As

No data available
Datacap
 

Overview

 

Sample Customers

Cambia, Change Healthcare, ClearDATA
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: April 2025.
851,604 professionals have used our research since 2012.