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AnyDesk vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AnyDesk
Ranking in Remote Access
14th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of AnyDesk is 1.7%, down from 2.8% compared to the previous year. The mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
AnyDesk1.7%
Other92.9%
Remote Access
 

Featured Reviews

Justus Gisemba - PeerSpot reviewer
Senior Developer at Minisoft
Remote support has reduced client visits and saves us significant time and costs
The best features that AnyDesk offers in my experience are the remote control and remote access. Those features are valuable to me because of the ease in how you connect remotely without necessarily installing AnyDesk on your computer. You just download the application, open it, and it gives you your address. You share this with your colleague or client, and then in just one click you are connected. Another feature I appreciate about AnyDesk is security. If you are trying to do something that requires administrator rights of the computer that you are working on, it will alert you and request that the person on the other end accept the operation that you are doing. That security feature is excellent. AnyDesk has positively impacted my organization by helping us provide timely help to our clients. This reduces costs because we do not have to travel to the client to help them. I can connect remotely and help someone in a timely manner. I can share a specific outcome where, now that we have more than one hundred clients that we help, I estimate we have saved more than one hundred thousand dollars.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AnyDesk has positively impacted my organization by helping us provide timely help to our clients, reducing costs because we do not have to travel, and with more than one hundred clients I estimate we have saved more than one hundred thousand dollars."
"The user experience is good; we could work and deploy many controls through Microsoft Intune."
"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."
"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"Overall, Microsoft Intune has been a strong fit for modern endpoint management, especially for remote and hybrid environments, and it keeps improving as Microsoft expands the platform."
 

Cons

"An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"The support is not very good. It's very poor."
"Setting up Intune Autopilot can be a little complicated."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."
"The solution could improve its flexibility."
 

Pricing and Cost Advice

Information not available
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The pricing is good because customers are not complaining about it."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"Microsoft Intune is expensive."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The tool is cheaper than our company's other MDM tools."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
University
10%
Financial Services Firm
9%
Educational Organization
9%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
 

Questions from the Community

What is your experience regarding pricing and costs for AnyDesk?
My experience with pricing, setup cost, and licensing for AnyDesk is that it is affordable.
What needs improvement with AnyDesk?
An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections. I wish they would cons...
What is your primary use case for AnyDesk?
My main use case for AnyDesk is remote access to help clients remotely. A specific example of when I used AnyDesk to help a client remotely is when a client was not able to navigate through our sof...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Comparisons

 

Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
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