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AnyDesk vs Apache Guacamole comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
314
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AnyDesk
Ranking in Remote Access
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Apache Guacamole
Ranking in Remote Access
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of AnyDesk is 2.0%, up from 1.9% compared to the previous year. The mindshare of Apache Guacamole is 4.0%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.1%
Apache Guacamole4.0%
AnyDesk2.0%
Other84.9%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Justus Gisemba - PeerSpot reviewer
Senior Developer at Minisoft
Remote support has reduced client visits and saves us significant time and costs
The best features that AnyDesk offers in my experience are the remote control and remote access. Those features are valuable to me because of the ease in how you connect remotely without necessarily installing AnyDesk on your computer. You just download the application, open it, and it gives you your address. You share this with your colleague or client, and then in just one click you are connected. Another feature I appreciate about AnyDesk is security. If you are trying to do something that requires administrator rights of the computer that you are working on, it will alert you and request that the person on the other end accept the operation that you are doing. That security feature is excellent. AnyDesk has positively impacted my organization by helping us provide timely help to our clients. This reduces costs because we do not have to travel to the client to help them. I can connect remotely and help someone in a timely manner. I can share a specific outcome where, now that we have more than one hundred clients that we help, I estimate we have saved more than one hundred thousand dollars.
DS
Lead Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The security posture is very good. It's very customizable."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"Based on my experience, I would recommend Microsoft Intune to organizations looking for management of a large number of devices and enterprise environments."
"The most valuable feature is the policy CSPs."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"Autopilot is the most valuable feature of Microsoft Intune."
"AnyDesk has positively impacted my organization by helping us provide timely help to our clients, reducing costs because we do not have to travel, and with more than one hundred clients I estimate we have saved more than one hundred thousand dollars."
"Apache Guacamole has impacted my organization positively by providing us with a cheap alternative that is very customizable, which we can offer to customers that previously we had to decline because they could not afford Citrix."
"Apache Guacamole thus far has been both open source, simple to use, easy to set up, quick, and it makes it easy for me to provision systems as well."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"Apache Guacamole is really easy to use."
"I'm using Apache Guacamole as a gateway."
"Apache Guacamole helped us cross that boundary, and leveraging that technology, we were able to expand our product surface area and the customers we can access."
 

Cons

"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."
"It could offer more attributes for authentication."
"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"There are a couple of issues with stability."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections."
"I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well."
"There should be good documentation regarding GUI customization."
"I think that the documentation wasn't that well written."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"The solution's USB redirection could be improved."
"I gave it a nine because some very advanced features such as session recording and clipboard functionality are still not available on Apache Guacamole, though they are available on Citrix."
 

Pricing and Cost Advice

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"The price is very reasonable."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"The licensing is on a yearly basis."
"The solution is cost-efficient."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Financial Services Firm
10%
University
10%
Computer Software Company
10%
Educational Organization
10%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise157
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for AnyDesk?
My experience with pricing, setup cost, and licensing for AnyDesk is that it is affordable.
What needs improvement with AnyDesk?
An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many a...
What is your primary use case for AnyDesk?
My main use case for AnyDesk is remote access to help clients remotely. A specific example of when I used AnyDesk to ...
What needs improvement with Apache Guacamole?
Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more ...
What advice do you have for others considering Apache Guacamole?
Apache Guacamole is deployed in my organization on a public cloud. The cloud provider I use is Amazon Web Services (A...
What is your experience regarding pricing and costs for Apache Guacamole?
There is no licensing or setup cost involved. It is a VM on AWS that we pay for, and Apache Guacamole is a free open ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
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Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: February 2026.
881,733 professionals have used our research since 2012.