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Apache Guacamole pros and cons

Vendor: Apache
4.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Apache Guacamole improves workflow speed by simplifying processes.
It is a free open-source tool that is simple to download and use.
Apache Guacamole allows for an expanded product surface area and broader customer access.
It provides a customizable alternative for customers unable to afford Citrix.
Efficiency is enhanced as it organizes machine access, eliminating multiple steps and knowledge requirements.

CONS

USB redirection requires improvement.
Networking issues, including connection problems and login/logout processes, are sometimes problematic.
Advanced features such as session recording and clipboard functionality are not available, unlike in Citrix.
There is no customer support for Apache Guacamole.
Improvements in USB access, a native client, and enhanced browser access would be beneficial.
 

Apache Guacamole Pros review quotes

Deepak Shah - PeerSpot reviewer
Lead Backend Engineer at Singhania QuestPlus
Jan 8, 2026
Apache Guacamole helped us cross that boundary, and leveraging that technology, we were able to expand our product surface area and the customers we can access.
HB
Full Stack Engineer at Datawyse
Jan 14, 2026
Apache Guacamole thus far has been both open source, simple to use, easy to set up, quick, and it makes it easy for me to provision systems as well.
reviewer2774055 - PeerSpot reviewer
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Jan 14, 2026
Apache Guacamole has impacted my organization positively by providing us with a cheap alternative that is very customizable, which we can offer to customers that previously we had to decline because they could not afford Citrix.
Learn what your peers think about Apache Guacamole. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Sashank Palaparthi - PeerSpot reviewer
CEO at Exaact Solutions
Feb 13, 2026
I believe Apache Guacamole is the best option on the market at the moment because it is free.
PS
Infrastructure Monitoring Specialist at a tech vendor with 10,001+ employees
Feb 6, 2026
The main impact Apache Guacamole had on my team's efficiency was that they did not need to access any server or anything else, because instead of performing several clicks to access a machine and needing to know where it was located, its full name, or the IP address, we were able to create groups and folders where machines were all properly organized and easy to access.
RV
Cloud Engineer at CDAC
Feb 20, 2025
Apache Guacamole is really easy to use.
reviewer2321814 - PeerSpot reviewer
Founder and CTO at a tech company with 11-50 employees
Dec 26, 2023
I'm using Apache Guacamole as a gateway.
 

Apache Guacamole Cons review quotes

Deepak Shah - PeerSpot reviewer
Lead Backend Engineer at Singhania QuestPlus
Jan 8, 2026
I think that the documentation wasn't that well written.
HB
Full Stack Engineer at Datawyse
Jan 14, 2026
I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well.
reviewer2774055 - PeerSpot reviewer
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Jan 14, 2026
I gave it a nine because some very advanced features such as session recording and clipboard functionality are still not available on Apache Guacamole, though they are available on Citrix.
Learn what your peers think about Apache Guacamole. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Sashank Palaparthi - PeerSpot reviewer
CEO at Exaact Solutions
Feb 13, 2026
In my opinion, Apache Guacamole can be improved with USB access, a native client, and enhanced browser access, which would be beneficial.
PS
Infrastructure Monitoring Specialist at a tech vendor with 10,001+ employees
Feb 6, 2026
There is no customer support for Apache Guacamole.
RV
Cloud Engineer at CDAC
Feb 20, 2025
There should be good documentation regarding GUI customization.
reviewer2321814 - PeerSpot reviewer
Founder and CTO at a tech company with 11-50 employees
Dec 26, 2023
The solution's USB redirection could be improved.