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Apache Guacamole vs F5 BIG-IP Access Policy Manager (APM) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Companies report cost savings, enhanced security, and productivity benefits from Microsoft Intune, especially when bundled with Microsoft 365.
Sentiment score
5.8
Apache Guacamole delivers financial gains by eliminating hardware costs, streamlining onboarding, and attracting clients with its security features.
Sentiment score
6.8
F5 BIG-IP Access Policy Manager offers cost savings, quick ROI, and enhances security by ensuring crucial access and reducing costs.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
In our market, we were the first company to develop and distribute this technology.
Lead Backend Engineer at Singhania QuestPlus
Onboarding a new employee for infrastructure became a 20-minute task rather than a one-week round trip.
Full Stack Engineer at Datawyse
In terms of profit, it is pure profit because the solution itself costs zero.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
 

Customer Service

Sentiment score
5.6
Microsoft Intune's customer support is inconsistent, with varying experiences depending on the support package, indicating room for improvement.
Sentiment score
6.2
Apache Guacamole's support relies on community resources and documentation, with mixed feedback due to lack of direct assistance.
Sentiment score
6.8
F5 BIG-IP APM customer service receives mixed reviews, with some praising responsiveness and others citing delays and communication issues.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
If you say a company has customer support, Apache Guacamole has the customer support of highly technical people.
Lead Backend Engineer at Singhania QuestPlus
Overall, if you want to manage it yourself, it has a slight learning curve but is nearly hassle-free.
Full Stack Engineer at Datawyse
Apache Guacamole provides sufficient information on the internet through documentation.
CEO at Exaact Solutions
Even if they respond, they don't update me with the process or what's going on.
Professional Services Specialist at a security firm with 51-200 employees
Most of the technical support is managed in-house due to our extensive experience with F5 products.
Business Development Manager at Pylones
F5 technical support is responsive and helpful.
Solutions Manager at Macroview Telecom Limited
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune is highly scalable, efficiently managing diverse organizational sizes and infrastructures with broad user satisfaction despite minor OS issues.
Sentiment score
8.0
Apache Guacamole offers strong scalability, supporting efficient user management and adaptability for cloud environments with high availability and load balancing.
Sentiment score
7.3
F5 BIG-IP APM scales for diverse deployments, offering flexibility and effective tools, though hardware limitations might challenge scalability.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
If we add load balancing in between, we can scale it as much as we need.
Lead Backend Engineer at Singhania QuestPlus
You can have a multi-node deployment for high availability and to cover multiple sites.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
In case of failures, the system can autoscale to other virtual machines.
Cloud Engineer at CDAC
The product's flexibility and company culture contribute to resolving these challenges.
Business Development Manager at Pylones
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
Solutions Manager at Macroview Telecom Limited
 

Stability Issues

Sentiment score
6.8
Microsoft Intune is highly rated for stability, offering seamless device management with occasional syncing issues but 99% uptime.
Sentiment score
8.8
Apache Guacamole is highly stable, reliable, and consistently performs well, requiring good internet connectivity for optimal function.
Sentiment score
7.9
F5 BIG-IP APM is praised for reliability, performance, and minimal bugs, with minor suggestions for log clarity improvement.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
Apache Guacamole is really stable.
Lead Backend Engineer at Singhania QuestPlus
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Solutions Manager at Macroview Telecom Limited
Sometimes, the logs are not quite informational or easy to understand.
Professional Services Specialist at a security firm with 51-200 employees
 

Room For Improvement

Microsoft Intune requires better compatibility, user interface enhancements, cost-effectiveness, security, and third-party integration for improved user experience.
Apache Guacamole requires USB, UI, AI, security, network, and deployment improvements, alongside enhanced documentation and frequent updates.
F5 BIG-IP APM requires improvements in pricing, cloud integration, user interface, documentation, support, and additional features for enhanced performance.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository.
Lead Backend Engineer at Singhania QuestPlus
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly.
Full Stack Engineer at Datawyse
The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
Professional Services Specialist at a security firm with 51-200 employees
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
Business Development Manager at Pylones
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Senior Cyber Security Consultant at KoçSistem
 

Setup Cost

Microsoft Intune is competitively priced, especially with Microsoft 365, though may challenge smaller businesses with its standalone cost.
Apache Guacamole is an open-source, cost-effective solution praised for its affordability, flexibility, and user-friendly interface.
F5 BIG-IP APM is costly but valued for high performance, with unpredictable cloud pricing and additional fees for features.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
There is no licensing or setup cost involved.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
It is completely free of charge as it is an open-source solution.
Cloud Engineer at CDAC
Regarding my experience with pricing, setup cost, and licensing for Apache Guacamole, there was no license at all.
Infrastructure Monitoring Specialist at a tech vendor with 10,001+ employees
F5 products are more expensive than other solutions but are valued for their quality and reliability.
Business Development Manager at Pylones
 

Valuable Features

Microsoft Intune excels in integration, security, and remote management, streamlining device management and reducing IT overhead with ease.
Apache Guacamole provides secure, user-friendly remote access with no installation, offering cost efficiency and rapid provisioning for organizations.
F5 BIG-IP APM offers secure remote access with SSL VPN, multi-factor authentication, and comprehensive integration and security features.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
Security concerns are addressed with separate logins for each virtual machine, ensuring complete security.
Cloud Engineer at CDAC
Apache Guacamole helped us cross that boundary. Leveraging that technology, we were able to expand our product surface area and the customers we can access.
Lead Backend Engineer at Singhania QuestPlus
Whatever you would be paying thousands of dollars or millions of dollars to another company for, you can get all of that with Apache Guacamole itself.
Full Stack Engineer at Datawyse
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
Solutions Manager at Macroview Telecom Limited
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
Business Development Manager at Pylones
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
Professional Services Specialist at a security firm with 51-200 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
335
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
5th
Average Rating
9.0
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
F5 BIG-IP Access Policy Man...
Ranking in Remote Access
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (13th), Network Access Control (NAC) (8th), SSL VPN (5th), Access Management (11th)
 

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of Apache Guacamole is 4.1%, down from 4.6% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Apache Guacamole4.1%
F5 BIG-IP Access Policy Manager (APM)1.4%
Other85.3%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Deepak Shah - PeerSpot reviewer
Lead Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Educational Organization
12%
Comms Service Provider
11%
Manufacturing Company
10%
Government
8%
Financial Services Firm
13%
Manufacturing Company
12%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise167
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Apache Guacamole?
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, ther...
What advice do you have for others considering Apache Guacamole?
The advice I would give to others looking into using Apache Guacamole is to read the document very rigorously. If you...
What is your experience regarding pricing and costs for Apache Guacamole?
Regarding my experience with pricing, setup cost, and licensing for Apache Guacamole, there was no license at all. We...
What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options ...
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchas...
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
F5 Access Policy Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about Apache Guacamole vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.