Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more prominently. The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix. It needs to be advertised and discussed more regarding how secure it is, how frequent the updates and patches are, and other security-related aspects.
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly. Also, a manual for the rest of the features would help new users walk through it, ensuring better adoption. Additionally, while it is a really useful software, many dismiss it just because it is an Apache product and the UI looks outdated. I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well. I chose an eight because there are odd moments where Apache Guacamole tends to fail. Sometimes the login or logout systems would not work as well, or even after resetting the password, it would not have accepted it, making me redo the reset. Also, it can get overloaded without any warning, requiring me to debug it myself. It is good, just missing a few quality of life features that would have made it a ten.
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
Founder and CTO at a tech company with 11-50 employees
Real User
Dec 26, 2023
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.
Apache Guacamole provides an open-source, clientless remote access solution that allows organizations to securely access multiple virtual machines with ease, offering customization to enhance security and efficiency.With no subscription fees, Apache Guacamole is user-friendly and appeals to enterprises by simplifying remote server access and virtual machine provisioning. Its open-source nature enables significant customization, optimizing workflows and improving efficiencies for organizations...
Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more prominently. The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix. It needs to be advertised and discussed more regarding how secure it is, how frequent the updates and patches are, and other security-related aspects.
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly. Also, a manual for the rest of the features would help new users walk through it, ensuring better adoption. Additionally, while it is a really useful software, many dismiss it just because it is an Apache product and the UI looks outdated. I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well. I chose an eight because there are odd moments where Apache Guacamole tends to fail. Sometimes the login or logout systems would not work as well, or even after resetting the password, it would not have accepted it, making me redo the reset. Also, it can get overloaded without any warning, requiring me to debug it myself. It is good, just missing a few quality of life features that would have made it a ten.
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive.
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.