Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more prominently. The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix. It needs to be advertised and discussed more regarding how secure it is, how frequent the updates and patches are, and other security-related aspects.
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly. Also, a manual for the rest of the features would help new users walk through it, ensuring better adoption. Additionally, while it is a really useful software, many dismiss it just because it is an Apache product and the UI looks outdated. I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well. I chose an eight because there are odd moments where Apache Guacamole tends to fail. Sometimes the login or logout systems would not work as well, or even after resetting the password, it would not have accepted it, making me redo the reset. Also, it can get overloaded without any warning, requiring me to debug it myself. It is good, just missing a few quality of life features that would have made it a ten.
Founder and CTO at a tech company with 11-50 employees
Real User
Dec 26, 2023
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.
Apache Guacamole is a clientless remote desktop gateway supporting protocols like VNC, RDP, and SSH. It offers secure, browser-based access to desktops and servers without installing software on client devices, simplifying remote work and IT management.Enterprises leverage Apache Guacamole for seamless remote access across platforms, accommodating dynamic environments and diverse IT infrastructures. It's renowned for its rich protocol support, security, and scalability, providing a compelling...
Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more prominently. The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix. It needs to be advertised and discussed more regarding how secure it is, how frequent the updates and patches are, and other security-related aspects.
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly. Also, a manual for the rest of the features would help new users walk through it, ensuring better adoption. Additionally, while it is a really useful software, many dismiss it just because it is an Apache product and the UI looks outdated. I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well. I chose an eight because there are odd moments where Apache Guacamole tends to fail. Sometimes the login or logout systems would not work as well, or even after resetting the password, it would not have accepted it, making me redo the reset. Also, it can get overloaded without any warning, requiring me to debug it myself. It is good, just missing a few quality of life features that would have made it a ten.
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive.
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.