


TeamViewer Business and Apache Guacamole are competing products in the remote desktop software category. TeamViewer Business seems to have the upper hand in ease of deployment and customer service, while Apache Guacamole excels in feature flexibility and cost-effectiveness.
Features: TeamViewer Business offers comprehensive remote access, including cross-platform support, strong security protocols, and ease of use for commercial setups. Apache Guacamole provides a browser-based, clientless architecture, robust security, and versatile integration capabilities, useful for environments needing diverse device compatibility.
Room for Improvement: TeamViewer Business could improve by reducing its subscription fees, offering more extensive customization options, and enhancing open-source integrations. Apache Guacamole might focus on simplifying its initial setup process, providing more intuitive user interfaces, and expanding its customer support services.
Ease of Deployment and Customer Service: TeamViewer Business excels with a straightforward installation process and dedicated support, making it ideal for businesses seeking quick, reliable deployment. Apache Guacamole, while requiring more initial technical expertise, benefits from open-source community support, advantageous for integrating into complex infrastructures.
Pricing and ROI: TeamViewer Business entails higher upfront costs due to robust customer service and enhanced productivity features, offering significant ROI for quick deployments. Apache Guacamole provides a cost-effective solution with lower setup costs, leveraging its open-source nature, resulting in substantial ROI by minimizing ongoing expenses.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 9.8% |
| Microsoft Intune | 9.1% |
| Apache Guacamole | 4.0% |
| Other | 77.1% |


| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 157 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 33 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Apache Guacamole is a clientless remote desktop gateway supporting protocols like VNC, RDP, and SSH. It offers secure, browser-based access to desktops and servers without installing software on client devices, simplifying remote work and IT management.
Enterprises leverage Apache Guacamole for seamless remote access across platforms, accommodating dynamic environments and diverse IT infrastructures. It's renowned for its rich protocol support, security, and scalability, providing a compelling option for businesses aiming to enhance connectivity without compromising security. Users can expect a robust, adaptable system that integrates easily into existing workflows, facilitating more efficient remote operations.
What features make Apache Guacamole stand out?Apache Guacamole is widely implemented in sectors such as healthcare, education, and finance. Healthcare providers use it to access sensitive data securely without risking patient privacy, while educational institutions streamline the remote learning experience. In finance, it facilitates secure access to critical systems, ensuring data integrity and compliance.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
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