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TeamViewer Reviews

Vendor: TeamViewer
4.3 out of 5
Badge Ranked 1

What is TeamViewer?

Featured TeamViewer reviews

TeamViewer mindshare

As of March 2026, the mindshare of TeamViewer in the Remote Access category stands at 9.3%, down from 12.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer Business9.3%
Microsoft Intune8.9%
Microsoft Remote Desktop Services7.9%
Other73.9%
Remote Access

PeerResearch reports based on TeamViewer reviews

TypeTitleDate
CategoryRemote AccessMar 24, 2026Download
ProductReviews, tips, and advice from real usersMar 24, 2026Download
ComparisonTeamViewer vs Microsoft IntuneMar 24, 2026Download
ComparisonTeamViewer vs Microsoft Remote Desktop ServicesMar 24, 2026Download
ComparisonTeamViewer vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)Mar 24, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.18.9%94%334 interviewsAdd to research
NinjaOne4.12.1%95%24 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 24, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business34
Midsize Enterprise27
Large Enterprise27
By reviewers
By visitors reading reviews
Company SizeCount
Small Business276
Midsize Enterprise165
Large Enterprise409
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
University
5%
Government
5%
Retailer
5%
Construction Company
4%
Healthcare Company
4%
Marketing Services Firm
4%
Real Estate/Law Firm
4%
Outsourcing Company
4%
Performing Arts
4%
Media Company
3%
Energy/Utilities Company
3%
Educational Organization
3%
Insurance Company
2%
Recreational Facilities/Services Company
2%
Non Profit
2%
Wholesaler/Distributor
2%
Pharma/Biotech Company
2%
Transportation Company
2%
Consumer Goods Company
1%
Legal Firm
1%
Hospitality Company
1%
Engineering Company
1%
Leisure / Travel Company
1%
Logistics Company
1%
Wellness & Fitness Company
1%

Compare TeamViewer with alternative products

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TeamViewer customers

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TeamViewer Reviews Summary
Author infoRatingReview Summary
Lead Software Engineer at BD4.0I've used TeamViewer Business for over eight years due to its reliability, strong security, and seamless remote collaboration, though it could improve file transfer and formatting support during live sessions. It’s cost-effective and easy to set up.
Human Resources Manager at TP4.0I use TeamViewer Business daily for remote support, training, and troubleshooting. It's reliable, cost-effective, and boosts productivity, though improvements in latency, virus scanning, and multi-factor authentication would enhance its overall security and performance.
IT NETWORK ENGINEER at KFUPM5.0I've used TeamViewer Business since 2007 for secure, reliable remote support, valuing its ease of use, strong file transfer capabilities, and stability. It’s helped me assist clients efficiently, even with its free version, without any major issues.
IT Back Office Engineer (Cloud) at Digicall Group4.0I use TeamViewer Business daily for remote support across regions, and it's efficient, scalable, and feature-rich, despite a learning curve. Custom policies, unattended access, and cross-platform support save time and streamline my IT operations.
Senior Application Support Consultant at Talentia Software5.0I’ve relied on TeamViewer Business for years to remotely support clients and colleagues, appreciating its strong security, reliability, and performance, though adding group access features would help when multiple consultants work across departments simultaneously.
Chief Technology Manager at Doto Services4.5I primarily use TeamViewer for screen sharing and training, which saves us significant daily time. While features like video conferencing are valuable, I'd like whiteboard collaboration and faster customer support, despite the initial setup cost being high.
Head of IT, Infrastructure at a educational organization with 1,001-5,000 employees4.5I've used TeamViewer Business for ten years to support remote employees, finding it reliable, scalable, and effective in reducing travel. Though deployment via group policy is difficult, its features and support have greatly improved our workflow.
IT Manager at SignDesk4.0I've used TeamViewer Business for a year to support remote users, appreciating its secure remote access, file transfers, and integration features, though I find the pricing high for small companies despite its strong performance and impact on issue resolution time.