The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.
TeamViewer impresses tech buyers with its ease of use, offering secure remote access through ID and password but faces high cost concerns for small businesses. Although valuable for reducing on-site visits and enabling tasks like file transfers, scalability and connection diagnostics need improvement. Frequent updates enhance adaptability, yet its subscription model and occasional file transfer issues pose challenges. Streamlined installation and enterprise deployment enhancements could elevate its utility further.