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Claroty Platform vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
277
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Claroty Platform
Ranking in Remote Access
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Vulnerability Management (17th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
TeamViewer
Ranking in Remote Access
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th)
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Claroty Platform is 0.9%, up from 0.3% compared to the previous year. The mindshare of TeamViewer is 11.0%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Deevanshi Priya - PeerSpot reviewer
Achieve certifications with progress tracking and potential for enhanced interactivity
I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"The management control feature is the most valuable."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."
"We have found the solution is capable of scaling."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"Claroty provides continuous threat protection and identifies pre-empty stuff and false positives."
"The solution's most valuable feature is the map, which shows everything that is connected and communicates with each other."
"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."
"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."
"Claroty is very beneficial for learning and adds value to your resume."
"I have had a very good experience with the Claroty Platform."
"The tool's best feature was the UI and the simplicity it offers."
"Claroty assigns a score based on how well you are doing in the course. If you skip a video, your score decreases, making it essential to watch the content attentively."
"The most valuable feature of TeamViewer is user-friendliness."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The implementation is quite straightforward."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The most important feature of TeamViewer is its ease of use."
"Getting started with TeamViewer was easy, with a very straightforward usage"
 

Cons

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"I want more secure, reliable, and efficient security policies."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"There needs to be more support for Mac operating systems."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."
"Introducing an AI chatbot to assist you when you have doubts could be beneficial."
"The graphical user interface is quite poor."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings."
"We face issues in the alert investigation area because it does not properly give the alert communication patterns."
"The product could be improved in terms of user interface design."
"The product's integration capabilities are an area of concern where improvements are required."
"If more AI features could be included with the Clarity solution, it would be feasible for everybody."
"I think the only issue is that the hardware Claroty uses is expensive."
"A feature that they could add is chat with sound to talk."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"The security could improve in TeamViewer."
"Sometimes it lags."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"The solution could have better scalability."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"I don’t see any areas where improvement is needed."
 

Pricing and Cost Advice

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"The E5 license is expensive."
"The tool is cheaper than our company's other MDM tools."
"It's a bit expensive compared to other solutions."
"The tool is quite expensive."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"We're using the free version. We do not pay any licensing fees."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"We are using the free version of TeamViewer."
"TeamViewer is $600 or $700 per port per year..."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"The price of the license could be less expensive."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Manufacturing Company
16%
Computer Software Company
13%
Energy/Utilities Company
9%
Financial Services Firm
5%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Which solution do you prefer: Nozomi Networks or Claroty Platform?
Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...
What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Rockwell Automation
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Claroty Platform vs. TeamViewer and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.