Claroty Platform vs TeamViewer comparison

Claroty and TeamViewer are both solutions in the Remote Access category. Claroty is ranked #9 with an average rating of 8.2, while TeamViewer is ranked #3 with an average rating of 8.4. Claroty holds a 0.8% mindshare in VUS, compared to TeamViewer’s 12.2% mindshare. Additionally, 100% of Claroty users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

TeamViewer and Claroty Platform are competing in the remote access and industrial cybersecurity categories. While TeamViewer is favored for its pricing and support, Claroty Platform is preferred for its advanced features and security.

Features: TeamViewer is known for its remote access capabilities, cross-platform support, and competitive pricing. Claroty Platform excels in industrial cybersecurity, with deeper asset visibility and threat detection, and stronger security measures.

Room for Improvement: TeamViewer users seek better performance, enhanced security measures, and more robust features for specific needs. Claroty users desire a more intuitive setup process, reduced complexity, and easier navigation of its features.

Ease of Deployment and Customer Service: TeamViewer is noted for its ease of deployment and strong customer service. Claroty Platform, although more complex to deploy, offers comprehensive support and guidance, making the intricate setup manageable.

Pricing and ROI: TeamViewer provides cost-effective solutions with a solid ROI, attracting budget-conscious users. Claroty, being pricier, delivers significant ROI through advanced security features and comprehensive protections, which many users feel justifies the higher cost.

To learn more, read our detailed Claroty Platform vs. TeamViewer Report (Updated: March 2025).

Buyer's Guide

Claroty Platform vs. TeamViewer

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Claroty Platform is 0.8%, up from 0.2% compared to the previous year. The mindshare of TeamViewer is 12.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Deevanshi Priya

Cyber Security Security at PwC

Achieve certifications with progress tracking and potential for enhanced interactivity

I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…

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Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."

"The most valuable feature of Microsoft Intune is patching-related capabilities."

"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."

"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."

"It is user-friendly, and the performance is also good. It is a convenient product"

"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."

"Overall, I would rate Microsoft Intune as eight out of ten."

"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."

More Microsoft Intune pros

"Claroty provides continuous threat protection and identifies pre-empty stuff and false positives."

"I believe the two main aspects where Claroty stands out are their ability to provide a complete platform and their OT-specific focus."

"I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally."

"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."

"The solution's asset management is really great compared to Dragos or Nozomi."

"The platform ensures security without imposing significant delays."

"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."

"The solution offers comprehensive tools that greatly enhance your IT operations if implemented correctly."

More Claroty Platform pros

"TeamViewer is stable."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."

"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."

"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

"The most valuable feature of TeamViewer is user-friendliness."

"The product is easy to install."

"It is easy to use and has a pretty good UI."

More TeamViewer pros

Cons

"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."

"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."

"Lacking ability to leverage more iOS device management internally."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."

"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."

"The reporting and cost have room for improvement."

"There could be more competent processes and improvements in the policy space."

More Microsoft Intune cons

"Claroty Platform only gives the vulnerabilities based on the make and model of the devices, so it doesn't provide any resolution or any detailed explanation of how one can resolve such issues."

"For improvement, I think the training could be more practical. We have external training, but they're mostly theoretical. I want the solution to provide hands-on lab experience to help users learn better."

"The product's integration capabilities are an area of concern where improvements are required."

"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools."

"We face issues in the alert investigation area because it does not properly give the alert communication patterns."

"There should be AI security solutions implemented."

"Introducing an AI chatbot to assist you when you have doubts could be beneficial."

"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings."

More Claroty Platform cons

"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."

"The business interface is clunky and not well-documented."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"The file transfer functionality crashes sometimes."

"A feature that they could add is chat with sound to talk."

"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."

"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."

More TeamViewer cons

Pricing and Cost Advice

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"The pricing is competitive, but it is not cheap."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

More Microsoft Intune pricing and cost advice

"The tool is quite expensive."

"It's a bit expensive compared to other solutions."

"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"We use the free version of TeamViewer."

"TeamViewer is $600 or $700 per port per year..."

"We have a permanent license and the price is reasonable."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"The version of the solution we are using is free."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"We are using the free version of TeamViewer."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

16%

Computer Software Company

15%

Energy/Utilities Company

10%

Financial Services Firm

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Which solution do you prefer: Nozomi Networks or Claroty Platform?

Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...

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What do you like most about Claroty Platform?

The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...

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What needs improvement with Claroty Platform?

If more AI features could be included with the Clarity solution, it would be feasible for everybody. As AI is booming...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Nozomi Networks vs Claroty Platform

Compared 37% of the time

Dragos vs Claroty Platform

Compared 10% of the time

Armis vs Claroty Platform

Compared 9% of the time

Tenable OT Security vs Claroty Platform

Compared 9% of the time

Microsoft Defender for IoT vs Claroty Platform

Compared 5% of the time

More Claroty Platform Competitors

TeamViewer Tensor vs TeamViewer

Compared 45% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 12% of the time

ISL Online vs TeamViewer

Compared 5% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Claroty Platform

March 2025

Download Claroty Platform product report

Buyer's Guide

TeamViewer

March 2025

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

Claroty

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Rockwell Automation

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Claroty Platform vs. TeamViewer

March 2025

Free Report: Claroty Platform vs. TeamViewer

Find out what your peers are saying about Claroty Platform vs. TeamViewer and other solutions. Updated: March 2025.

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