ISL Online vs TeamViewer comparison

ISL Online and TeamViewer are both solutions in the Remote Access category. ISL Online is ranked #29, while TeamViewer is ranked #1 with an average rating of 8.8. ISL Online holds a 1.0% mindshare in VUS, compared to TeamViewer’s 9.3% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and ISL Online are two competitive remote support solutions. TeamViewer Business seems to have the upper hand in terms of comprehensive functionality and ease of use, whereas ISL Online is preferred for its straightforward pricing and flexibility in deployment options.

Features: TeamViewer Business provides a rich feature set, including session recording, advanced security with two-factor authentication, and seamless integration capabilities. It's noted for its automatic reconnection feature, cross-platform compatibility, and efficient file transfer, enhancing workflow. ISL Online offers essential features such as unattended remote access, focusing on reliability and simplicity with easy-to-use operations that support cloud or on-premises deployment.

Room for Improvement: Feedback points to TeamViewer Business needing clearer licensing, better Linux support, and UI enhancements. ISL Online could improve on integration capabilities and provide more informative updates on features. TeamViewer users also cite cost and licensing complexities as areas needing attention, while ISL Online users look for better mobile platform support.

Ease of Deployment and Customer Service: Both solutions offer on-premises and cloud deployment options. TeamViewer also allows for hybrid cloud setups and is praised for responsive customer service. ISL Online is recognized for its stable performance and easy deployment, but there is less feedback on customer service, which suggests room for enhancement.

Pricing and ROI: TeamViewer Business is viewed as cost-effective considering its rich features, though concerns about high costs and complex licensing remain. ISL Online's pricing is simple and scalable, with pay-per-use options that appeal to SMEs prioritizing cost efficiency.

To learn more, read our detailed ISL Online vs. TeamViewer Report (Updated: March 2026).

Buyer's Guide

ISL Online vs. TeamViewer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.0% compared to the previous year. The mindshare of TeamViewer is 9.3%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer Business	9.3%
Microsoft Intune	8.9%
ISL Online	1.0%
Other	80.8%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

ErikDas

Owner at Cherub

Easy to deploy, stable, scalable and safe

I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Intune is the user-friendly portal for end users."

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."

"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."

"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."

"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."

"Overall, my user experience with Microsoft Intune has been great."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

"Intune has automated the deployment of patches and applications, which is more efficient and easier."

More Microsoft Intune pros

"The most valuable feature is safety."

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

"We can also monitor our systems at any time from practically anywhere."

"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."

"I personally really appreciate the file transfer feature as it is really easy to use."

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

More ISL Online pros

"One of the best features of TeamViewer Business is the security and respect for privacy, since you can connect to a specific computer using a unique confidential code, ensuring that security and safety are maintained with no problems."

"TeamViewer is a scalable solution."

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."

"The most valuable feature of TeamViewer is its ease of use."

"TeamViewer Business has positively impacted my organization by helping us resolve critical issues within the four-hour SLA contracts we have with clients, avoiding penalties associated with delays."

"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."

"It is fairly feature-rich and stable."

More TeamViewer pros

Cons

"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."

"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."

"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."

"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."

"However, I dislike how it lags sometimes. I cannot work on multiple processes at the same time."

"One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system."

"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."

"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."

More Microsoft Intune cons

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"It would be helpful if they had iSupport for supporting Apple phones."

"They need to better advertise the features."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."

"I would like to be able to access and manage all brands of smartphones."

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

More ISL Online cons

"I think TeamViewer has many better options, and I suggest TeamViewer should also offer voice communication with my clients because writing is acceptable, but voice communication is much better."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

"The solution could be improved by enhancing the use of the mobile version to be used on phones."

"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."

"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."

"I would like to see TeamViewer support multiple platforms."

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."

More TeamViewer cons

Pricing and Cost Advice

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"The pricing needs improvement."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"Pricing can be improved."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"There is a free and paid version of this solution. I am currently using the free version."

"The price of the license could be less expensive."

"The solution's pricing is reasonable."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We are using the free version of TeamViewer."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"There is no license needed to use TeamViewer."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Performing Arts

14%

Comms Service Provider

12%

Computer Software Company

Insurance Company

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

Questions from the Community

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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Comparisons

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Compared 10% of the time

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Compared 8% of the time

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ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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ScreenConnect vs ISL Online

Compared 16% of the time

Splashtop Remote Support vs ISL Online

Compared 13% of the time

LogMeIn Rescue vs ISL Online

Compared 11% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs ISL Online

Compared 9% of the time

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TeamViewer Tensor vs TeamViewer

Compared 14% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 7% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 5% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 3% of the time

Parsec vs TeamViewer

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

ISL Online

March 2026

Download ISL Online product report

Buyer's Guide

TeamViewer

February 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.

Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.

What are the key features?

Secure Remote Access: Allows connections without user interaction while ensuring safety with physical pin authentication.
Cross-Platform Compatibility: Works seamlessly across multiple operating systems.
File Transfer and Drawing Utilities: Facilitates collaboration during remote sessions.
Session Recording: Enables reviewing and auditing of remote sessions.
Cloud and On-Premise Options: Provides deployment flexibility.
Always-On Connections: Streamlines operations by maintaining prepared connections.

What benefits and ROI should be considered?

Low Maintenance: Reduces the need for extensive management and upkeep.
Stability: Provides consistent performance, minimizing downtime.
Enhanced Remote Work: Improves productivity and problem-solving efficiency.
Ease of Use: Simplifies remote support processes for users and technicians.
Security: Protects connections with advanced security measures.

Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.

ISL Online

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

ISL Online vs. TeamViewer

March 2026

Free Report: ISL Online vs. TeamViewer

Find out what your peers are saying about ISL Online vs. TeamViewer and other solutions. Updated: March 2026.

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