TeamViewer vs TeamViewer Tensor comparison

TeamViewer and TeamViewer Tensor are both solutions in the Remote Access category. TeamViewer is ranked #1 with an average rating of 8.8, while TeamViewer Tensor is ranked #9. TeamViewer holds a 9.3% mindshare in VUS, compared to TeamViewer Tensor’s 3.6% mindshare. Additionally, 92% of TeamViewer users are willing to recommend the solution, compared to 100% of TeamViewer Tensor users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and TeamViewer Tensor both compete in the remote access and support software category. While TeamViewer Business is better suited for small to medium-sized enterprises due to its affordability, TeamViewer Tensor is favored by larger organizations for its advanced capabilities and scalability, giving it an upper hand in enterprise-level solutions.

Features: TeamViewer Business offers essential remote support tools, seamless connectivity, and straightforward integration. TeamViewer Tensor enhances these offerings with advanced security protocols, comprehensive management tools, and extensive automation capabilities, ensuring it meets the intricate demands of larger enterprises.

Room for Improvement: TeamViewer Business could enhance scalability and the depth of its features to appeal to larger organizations. Improving international support and customization options is also beneficial. TeamViewer Tensor may need to streamline its complex features and focus on reducing deployment complexities. Cost-effectiveness and user accessibility can be areas to refine.

Ease of Deployment and Customer Service: TeamViewer Business is known for its quick setup and reliable customer support, making it ideal for smaller setups. In contrast, TeamViewer Tensor has a more detailed setup process which aligns with its comprehensive features. Its customer support is tailored to large-scale organizational needs, ensuring smooth integration with existing IT infrastructures.

Pricing and ROI: TeamViewer Business is budget-friendly offering a considerable ROI for small to medium businesses. In comparison, TeamViewer Tensor is priced higher due to its extensive enterprise-level functionalities. Its ROI is primarily realized through scalability and its comprehensive feature set, making it a viable long-term solution for larger enterprises.

To learn more, read our detailed TeamViewer vs. TeamViewer Tensor Report (Updated: March 2026).

Buyer's Guide

TeamViewer vs. TeamViewer Tensor

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of TeamViewer is 9.3%, down from 12.3% compared to the previous year. The mindshare of TeamViewer Tensor is 3.6%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer Business	9.3%
Microsoft Intune	8.9%
TeamViewer Tensor	3.6%
Other	78.19999999999999%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

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IanWeekes

Technical Architect at National Grid

A cost-effective cloud solution to work on multiple devices

TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stable solution at a good price."

"I would say right now that Microsoft Intune is one of the best solutions."

"I have no issues with the scalability and ability to expand Microsoft Intune."

"The solution’s most valuable feature is its ease of use."

"One of the main features of the solution is it allows the management of many devices in different ways."

"Microsoft Intune has transformed my organization; we are managing to scale the Intune deployment across all our regions efficiently, and it works perfectly for our needs."

"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."

"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."

More Microsoft Intune pros

"I recommend it as a solution for remote disk users."

"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

"The product is easy to install."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."

"It is a scalable product."

"The most valuable feature has been the ability to give control to others for support purposes."

"TeamViewer is a scalable solution."

More TeamViewer pros

"Remote desktop sharing is one valuable feature of the solution."

"This product is very simple to use and you can connect whether you are behind a firewall or not."

"The most valuable feature of TeamViewer Tensor is the remote access."

Cons

"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."

"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."

"There are a lot of updates coming from Microsoft that suddenly affect our security policies."

"What would make this product better is adding more security policies and features in the next upgrade."

"There could be more features added. For me, as I mentioned, one area is the reporting. If the reporting became better, I think you would not need to use more RMMs."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"The security aspect could be more effective."

"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."

More Microsoft Intune cons

"The product's expensive nature is an area of concern where improvements are required."

"TeamViewer Business can improve in terms of price and the complexity of licensing, which is a drawback, especially for smaller teams or casual users due to frequent license changes and forced upgrades."

"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."

"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"The support could improve their speed."

More TeamViewer cons

"The solution could include more AI (Artificial Intelligence)."

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

Pricing and Cost Advice

"The pricing is competitive, but it is not cheap."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"Its price is quite okay. I wish they provide certain additional features with the same license."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

"This cost is approximately $30 USD per user per month."

"The price for Intune is fair."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

More Microsoft Intune pricing and cost advice

"The version of the solution we are using is free."

"We are not using the solution for commercial use therefore it is free to use."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"There is a free and paid version of this solution. I am currently using the free version."

"The solution's pricing is reasonable."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"The price of the license could be less expensive."

More TeamViewer pricing and cost advice

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"The pricing is a little bit on the higher side."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Manufacturing Company

14%

Computer Software Company

12%

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

TeamViewer

February 2026

Download TeamViewer product report

Buyer's Guide

Remote Access

March 2026

Download TeamViewer Tensor product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

GE Oil & Gas, Android Police, Smartlaunch

Buyer's Guide

TeamViewer vs. TeamViewer Tensor

March 2026

Free Report: TeamViewer vs. TeamViewer Tensor

Find out what your peers are saying about TeamViewer vs. TeamViewer Tensor and other solutions. Updated: March 2026.

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