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Apache Guacamole vs Devolutions Remote Desktop Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
4th
Average Rating
9.4
Reviews Sentiment
6.7
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Devolutions Remote Desktop ...
Ranking in Remote Access
17th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of Apache Guacamole is 2.3%, down from 4.8% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
Apache Guacamole2.3%
Devolutions Remote Desktop Manager2.4%
Other90.7%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Deepak Shah - PeerSpot reviewer
Sr Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
StephenWatson - PeerSpot reviewer
National Sales Manager & Technical Consultant at Secure Networks
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Remote control is the feature I like the most, as I can take control of devices so that we can work hands-on and create access with access restrictions."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"Intune makes our organization more secure and flexible."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The main value of Microsoft Intune is better asset management from a security perspective, ensuring that the security baseline is enforced on all devices, including mobile devices."
"I believe Apache Guacamole is the best option on the market at the moment because it is free."
"Apache Guacamole has impacted my organization positively by providing us with a cheap alternative that is very customizable, which we can offer to customers that previously we had to decline because they could not afford Citrix."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"Apache Guacamole has positively impacted our organization because we are able to give access to Windows instances easily."
"The main impact Apache Guacamole had on my team's efficiency was that they did not need to access any server or anything else, because instead of performing several clicks to access a machine and needing to know where it was located, its full name, or the IP address, we were able to create groups and folders where machines were all properly organized and easy to access."
"Apache Guacamole helped us cross that boundary, and leveraging that technology, we were able to expand our product surface area and the customers we can access."
"Apache Guacamole is really easy to use."
"Apache Guacamole has positively impacted my organization by making my life easier when I need to set up separate VMs or machines for my CTF, especially when hosting CTFs with hundreds of participants accessing VMs at the same time."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"I was able to maintain connections to over 400 different servers and services using password best practices."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
 

Cons

"The product needs to upgrade itself when the server is overloaded."
"The MacBook management could be better."
"I think technical support from Microsoft definitely should be better."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."
"One major concern I have is user friction. When you enforce many policies and people log into apps like Microsoft Teams or Outlook, they encounter numerous MFA and other policies."
"Microsoft Intune could be improved in several areas."
"There is no customer support for Apache Guacamole."
"The solution's USB redirection could be improved."
"I gave it a nine because some very advanced features such as session recording and clipboard functionality are still not available on Apache Guacamole, though they are available on Citrix."
"In my opinion, Apache Guacamole can be improved with USB access, a native client, and enhanced browser access, which would be beneficial."
"I have faced some difficulties when copying and pasting data at points, but apart from that, the stability is great and cursor movements are in real-time with very low latency."
"I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well."
"I think that in the visual interface it would be interesting to make it easier to change the background."
"I think that the documentation wasn't that well written."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"The filing system of connections is a little clunky, but is completely functional."
"If there was a way to streamline the process, it would make it nice."
"Maybe some clipboard functions could be added along with integration of different software."
"The console is a little bit clunky."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"We have the business premium licenses for the solution."
"This cost is approximately $30 USD per user per month."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"The licensing costs we leave up to the customer and these vary from one to another."
Information not available
"Setup costs for most people is negligible."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Educational Organization
16%
Manufacturing Company
13%
Comms Service Provider
10%
Outsourcing Company
7%
Manufacturing Company
18%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Apache Guacamole?
Currently, I do not have anything to say regarding improvements for Apache Guacamole. The data sharing part could be ...
What advice do you have for others considering Apache Guacamole?
My advice for others looking into using Apache Guacamole is that it is a good tool. You need to have a bit of a learn...
What is your experience regarding pricing and costs for Apache Guacamole?
I am using the open-source version of Apache Guacamole and did not purchase it through the AWS Marketplace.
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Find out what your peers are saying about Apache Guacamole vs. Devolutions Remote Desktop Manager and other solutions. Updated: September 2026.
920,574 professionals have used our research since 2012.