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OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #63, while Splunk is ranked #3 with an average rating of 8.3. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 4.6% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.
OpenText Diagnostics
Read 4 OpenText Diagnostics reviews
  • 450 Views
  • 249 Comparison Views
75% willing to recommend
Splunk AppDynamics
Read 249 Splunk AppDynamics reviews
  • 10,740 Views
  • 6,125 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on May 11, 2025

OpenText Diagnostics and Splunk AppDynamics compete in the application performance management category. Splunk AppDynamics seems to have the upper hand due to its advanced features that provide deeper insights into application health and a high ROI, justifying its higher cost.

Features: OpenText Diagnostics is recognized for its robust troubleshooting capabilities, in-depth performance tracking, and stack trace visibility during problem detection. Splunk AppDynamics provides comprehensive analytics, real-time monitoring, and automatic baselining of application performance for alerting to deviations. Its operational dashboards and transaction scorecards contribute to a well-rounded feature set.

Room for Improvement: OpenText Diagnostics could benefit from enhanced cloud integration, improved real-time analytics, and user interface modernization. Splunk AppDynamics requires simpler deployment processes, improved customer service communication channels, and more intuitive configuration options for business transaction monitoring.

Ease of Deployment and Customer Service: OpenText Diagnostics is known for its straightforward deployment and reliable customer service, simplifying the implementation process. In contrast, Splunk AppDynamics offers more complex deployment procedures but balances this with extensive support resources. Its deployment challenges are often offset by valuable insights that tech-savvy teams can leverage with provided support.

Pricing and ROI: OpenText Diagnostics is appealing for budget-conscious organizations with its lower setup cost. However, Splunk AppDynamics, despite its higher initial investment, offers a feature-rich set that significantly improves ROI over time. Organizations investing in AppDynamics find its advanced capabilities justify the cost, delivering greater long-term value.

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Buyer's Guide
OpenText Diagnostics vs. Splunk AppDynamics
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
63rd
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
249
Ranking in other categories
IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
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Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of the solution is its GUI."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The best feature of about Splunk AppDynamics is its interface, which allows me to see the full transaction, exactly what is happening, from where it starts to where the call is going, all the services involved in a call, and exactly the time it took from each node to each node along with the network delays."
"The monitoring is similar to Dynatrace."
"The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues."
"The best feature of about Splunk AppDynamics is its interface, which allows me to see the full transaction, exactly what is happening, from where it starts to where the call is going, all the services involved in a call, and exactly the time it took from each node to each node along with the network delays."
"It is a good monitoring tool. Its stability is very good."
More Splunk AppDynamics pros
 

Cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"The solution could improve the server size for AppDynamics to include middleware products, which is doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"There are certain limitations with the agents in the solution"
"The synthetic scripting for end-user monitoring could be a little bit broader. Instead of using just Python, they can include a few other languages so that not everyone has to jump on the bandwagon for Python and do Selenium scripting. They can open up that a bit to make it simpler for people to do the scripting."
"The solution has performance issues after we deploy the agent."
"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."
"The user experience is quite confusing. There are too many different development stages. The UI is not very intuitive."
More Splunk AppDynamics cons
 

Pricing and Cost Advice

Information not available
"I believe there was probably an extra charge whenever I wanted to contact the support team."
"There is no standard license instead, the license is adapted to the organization's requirements."
"The licensing cost is fairly high"
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"I give the price a five out of ten."
"AppDynamics is more expensive than competitors."
"My understanding is that the price of this solution is quite high, compared to other products."
"One of the main downsides to the solution is its cost."
More Splunk AppDynamics pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Educational Organization
20%
Computer Software Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
 

Comparisons

Dynatrace vs OpenText Diagnostics Logo
Dynatrace vs OpenText Diagnostics
Compared 44% of the time
Broadcom DX Application Performance Management vs OpenText Diagnostics Logo
Broadcom DX Application Performance Management vs OpenText Diagnostics
Compared 24% of the time
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Dynatrace vs Splunk AppDynamics Logo
Dynatrace vs Splunk AppDynamics
Compared 14% of the time
Datadog vs Splunk AppDynamics Logo
Datadog vs Splunk AppDynamics
Compared 9% of the time
Splunk Enterprise Security vs Splunk AppDynamics Logo
Splunk Enterprise Security vs Splunk AppDynamics
Compared 8% of the time
New Relic vs Splunk AppDynamics Logo
New Relic vs Splunk AppDynamics
Compared 8% of the time
Grafana vs Splunk AppDynamics Logo
Grafana vs Splunk AppDynamics
Compared 5% of the time
More Splunk AppDynamics Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
OpenText Diagnostics reportDownload OpenText Diagnostics product report
Buyer's Guide
Splunk AppDynamics
June 2025
Splunk AppDynamics reportDownload Splunk AppDynamics product report
 

Also Known As

Micro Focus Diagnostics, MF Diagnostics
No data available
 

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?
  • Real-time Performance Monitoring: Offers immediate insights into application behavior.
  • Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
  • JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
  • Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
  • Adaptable Dashboards: Customizable views for better data interpretation.
How does AppDynamics benefit users?
  • Improved Incident Resolution: Faster problem detection and solution implementation.
  • Enhanced Application Performance: Real-time monitoring optimizes system operations.
  • Comprehensive Visibility: Provides a full view of application infrastructure.
  • Informed Decision Making: Detailed analytics guide performance improvements.
  • Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk
 

Sample Customers

BSkyB, Alior Bank
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Buyer's Guide
OpenText Diagnostics vs. Splunk AppDynamics
June 2025
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