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ARIS Process Governance vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Process Governance
Ranking in Business Process Management (BPM)
30th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
85
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), Business Orchestration and Automation Technologies (7th), AI Software Development (3rd)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of ARIS Process Governance is 0.6%, up from 0.2% compared to the previous year. The mindshare of Pega Platform is 3.9%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Pega Platform3.9%
ARIS Process Governance0.6%
Other95.5%
Business Process Management (BPM)
 

Featured Reviews

Dirk Struyf - PeerSpot reviewer
Chief Advisor Staff at VLM
Easy to use, reliable, and simple to expand
We have used the same version for two years, however, now there's a new version, which solves a lot of problems. The solution we use that's from two years ago, has the ARIS Connect Server, the web application, and the ARIS client application. Some things you have to do in the clients, and you can't do them in the web environment. In the new version, though it's not installed by us, it's changed. You can do this. You can do almost everything in the web client. The difficulty that you have with switching between the two environments is solved in the new version. However, I haven't tested it yet. That said, that was one of the issues we had. It's a bit annoying that you have to use two environments in the older version.
reviewer4848291 - PeerSpot reviewer
Global Head of Digital, Process Automation at a computer software company with 51-200 employees
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They offer a variety of documentation, user manuals, and community forums for users to seek assistance and share experiences."
"It's a very easy-to-use product."
"Ability to use all the features that your catalog has inside the modeling and export it to a BPM augmentation engine."
"Using this solution we can design our own processor governance, assign some specific technical services, and also run tests of the process to make sure it operates as we need it to."
"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."
"They're pretty easy to create, and they're pretty easy to deploy."
"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"This is a customizable product."
"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."
"The solution has very helpful technical support."
"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."
 

Cons

"There is a lot of complexity around licensing."
"The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal."
"It's a bit annoying that you have to use two environments in the older version."
"I recognize the product has areas for potential improvement similar to every tool."
"There is a scarcity of resources who have worked with this solution before."
"User interface needs improvement."
"This is a quite expensive product."
"The UI part needs improvement."
"Pega should work on redefining their model and creating a demand for their skills."
"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
 

Pricing and Cost Advice

Information not available
"We do not have to purchase any licenses for the product."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"Pricing is good."
"Pega is expensive."
"The price is a bit expensive."
"Licensing varies across geographical regions for us."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
25%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise15
Large Enterprise69
 

Questions from the Community

What needs improvement with ARIS Process Governance?
I recognize the product has areas for potential improvement similar to every tool.
What advice do you have for others considering ARIS Process Governance?
I would recommend ARIS Process Governance to any company looking to implement enterprise architecture, BPM, or Governance, Risk, and Compliance (GRC), as I thoroughly understand its functionalities...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about ARIS Process Governance vs. Pega Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.