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AT&T VPN vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AT&T VPN
Ranking in Enterprise Infrastructure VPN
38th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of February 2026, in the Enterprise Infrastructure VPN category, the mindshare of AT&T VPN is 0.7%, up from 0.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.0%
AT&T VPN0.7%
Other93.3%
Enterprise Infrastructure VPN
 

Featured Reviews

BS
Global Knowledge Based Engineering Manager at Tenneco Inc.
Extremely stable and very scalable
The solution was far too expensive, which is why we ended up moving to a new vendor. The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration. AT&T could simplify its user interface and log on. Typically, where you log on is independent of the solution, as long as you have had authorization. With this solution, you needed to configure a single entry point which wasn't ideal. The solution should have been able to integrate more easily with Microsoft.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is its most valuable feature."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten."
 

Cons

"The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration."
"The frequency of updates could be reduced."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"There is room for improvement in the multi-environment visibility, especially around containers."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"The solution’s stability could be improved."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
 

Pricing and Cost Advice

Information not available
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

AT&T Remote Access VPN
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Road Comission for Oakland County, AW North Carolina, Community Based Care of Central Florida
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Fortinet, OpenVPN, Check Point Software Technologies and others in Enterprise Infrastructure VPN. Updated: January 2026.
881,821 professionals have used our research since 2012.