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Atlassian Crowd vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Single Sign-On (SSO)
2nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Authentication Systems (4th), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (4th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

As of March 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.2%, up from 0.2% compared to the previous year. The mindshare of Okta Platform is 9.7%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.7%
Atlassian Crowd1.2%
Other89.1%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable features are predominantly in the directory and development spaces."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"The most valuable feature of this solution for most customers is access management."
"It is a very scalable solution."
"This solution has a lot of capabilities and features."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"The most valuable feature of Okta is its security."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"My total rating for Okta is ten out of ten."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
 

Cons

"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"There's a need for effective group membership management, especially for corporate programs."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"It would be great if there were a way to save even my social media passwords and other passwords through Okta Platform and single sign-on through Okta Platform in the future."
"If the organization is big, I can say Okta Platform is affordable; however, for small-scale industries, I would not recommend it, but for medium and enterprise organizations, it is good."
"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."
"Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"The solution is really expensive."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"The price of this product could be lower."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"It is costly for large companies."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

Crowd
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Atlassian Crowd vs. Okta Platform and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.