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Auth0 Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Auth0 Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Auth0 Platform is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 12.1%, down 19.4% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 27.9% mindshare, down 37.5% since last year.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform12.1%
Okta Platform14.3%
Ping Identity Platform7.5%
Other66.1%
Customer Identity and Access Management (CIAM)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud27.9%
LoginRadius36.9%
Akamai Identity Cloud26.2%
Other9.0%
Social Login
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
it_user1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What attracted me to Auth0 Platform is how simple and easy it is to implement with my applications."
"Auth0 Platform gave everyone a single, consistent way to handle authentication and authorization across our organization, which reduced bugs, made code reviews easier, and made onboarding new developers much faster because they only had to learn one auth system."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"We did a case study on Auth0, and we had a 300% return on investment in terms of money."
"The most valuable feature of the product is scalability."
"I feel it has been a very prudent investment, as I get everything I want and more from it for what I invest, and currently I feel that Auth0 Platform is very affordable."
"Okta is unique in offering comprehensive services including single sign-on, IGA, privileged access, and endpoint security, making it a worthwhile investment compared to deploying multiple vendors."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The Management API could be improved so it's easier to get user information."
"Our experience with customer service has been a mixed bag."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The product support for multi-tenancy could be improved."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The product could use a more flexible administration structure in the next release."
"The experience with the pricing aspect of Auth0 Platform is that when it comes to pricing, I would make reference to AWS, it is pay as you go. The number of things I use is what I pay for. On that regard, it is good. It is quite expensive but security-wise, I am secured."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
9%
Computer Software Company
7%
Manufacturing Company
13%
Construction Company
9%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise6
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auth0?
The experience with the pricing aspect of Auth0 Platform is that when it comes to pricing, I would make reference to AWS, it is pay as you go. The number of things I use is what I pay for. On that ...
What needs improvement with Auth0?
For API integration, sometimes it gets challenging, especially with custom applications, because you do not know exactly how the attributes need to be synced or what data exactly needs to be on the...
What is your primary use case for Auth0?
For the past two years, I have been working with Auth0 Platform for CIAM requirements, which is customer identity and access management. Basically, for my requirement, we needed to have SSO impleme...
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Also Known As

No data available
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: July 2026.
908,834 professionals have used our research since 2012.