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Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Okta Platform and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Okta Platform is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 8.2%, down 13.9% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 28.6% mindshare.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other62.400000000000006%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Market Share Distribution
ProductMarket Share (%)
SAP Customer Data Cloud28.6%
LoginRadius38.1%
Akamai Identity Cloud33.3%
Social Login
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products."
"This solution has a lot of capabilities and features."
"It's reliable and it does what it is advertised to do."
"It is a very stable solution."
"The best feature is the speed and execution of Okta Workforce Identity; the moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated."
"We face no challenges in integrating the product with our legacy systems."
"The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"There are some issues with the interface that can be improved."
"We experienced some technical glitches that need to be resolved."
"In some setup cases, there are issues with attributes not going in properly."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"It can have more API integrations."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"There should be automated aggregation and complete classification processes included in it."
"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"The licensing is per user per month and includes full technical support."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"Okta has fairly competitive pricing."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"It is costly for large companies."
"The price of the solution is good."
"The product has a user-based license model."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
9%
Government
6%
Manufacturing Company
21%
Computer Software Company
11%
Retailer
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise21
Large Enterprise44
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
Ask a question
Earn 20 points
 

Also Known As

Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: January 2026.
881,707 professionals have used our research since 2012.