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Avalara vs Vertex Cloud Indirect Tax comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avalara
Ranking in Tax Management Software
1st
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Vertex Cloud Indirect Tax
Ranking in Tax Management Software
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Tax Management Software category, the mindshare of Avalara is 9.6%, down from 17.3% compared to the previous year. The mindshare of Vertex Cloud Indirect Tax is 6.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Tax Management Software Mindshare Distribution
ProductMindshare (%)
Avalara9.6%
Vertex Cloud Indirect Tax6.4%
Other84.0%
Tax Management Software
 

Featured Reviews

MM
senior accountant at a manufacturing company with 501-1,000 employees
Automation has transformed tax compliance workflows and supports efficient certificate management
I think as far as improvement with Avalara, we are a manufacturing company, so we have some one-off situations or distributors and things of that nature that aren't very well educated on the tax compliance and so it kind of puts us in a position that when we are requesting different certificates, they don't really understand. For example, Idaho, they know that they can use their Idaho certificate and if they are a reseller, they can use it in all 50 states. However, of course, in Avalara, it doesn't work that way. We have to have certificates, whether it is a multi-state form or individual certificates, for those other areas that shipments may occur to be exempt. Otherwise, it won't recognize it.I think the account executive support could definitely be improved for a business customer.
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Outsourcing Company
13%
Comms Service Provider
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Avalara?
My experience with pricing, setup cost, and licensing for Avalara shows that it generally works on a slightly different model than their competitors, which usually offer an enterprise model based o...
What needs improvement with Avalara?
Avalara could be improved by providing more robust functionality in certain areas. For example, if looking at their competitors' products, they have the ability to enter custom rules. This is reall...
What is your primary use case for Avalara?
My main use case for Avalara focuses on the indirect tax and tax technology space, integrating products such as Avalara and their competitors, including Vertex, OneSource, and Sovos, with different...
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Overview

 

Sample Customers

Adidas, Citrix, Porsche, Remington, Du Pont, Breitling, Quiznos, Bausch Lomb, The Salvation Army, Xerox, Reebok, Birkenstock, USA Today, K2 Sports
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