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Avantra vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avantra
Ranking in Application Performance Monitoring (APM) and Observability
65th
Ranking in IT Infrastructure Monitoring
62nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
SAP Service Providers (11th), Server Monitoring (33rd)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 0.2%, up from 0.2% compared to the previous year. The mindshare of New Relic is 6.0%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic6.0%
Avantra0.2%
Other93.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
User-friendly, simple to set up and easy to configure
The dashboard needs to improve. It's not so clear right now. We need it to be more usable. We want all of our reports in one easy-to-access place. Sometimes we get stuck and have to rest the gateway. After we do that, it'll start working again. We're still new to the product and we're not using every aspect of it.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can customize alerts based on need."
"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
"It's very easy to manage and use."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"We detect issues using dashboards that we built on New Relic."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The stability of New Relic APM is very good."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
 

Cons

"The machine-learning is lacking and should be improved."
"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
"The dashboard needs to improve."
"Email alert customization is limited."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It would be nice if there were pre-made dashboards."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
 

Pricing and Cost Advice

Information not available
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"Because of budget, we are not using the mobile app part of this tool."
"This solution required a license and it is better than some other competitors."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
14%
Computer Software Company
12%
Retailer
6%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise50
Large Enterprise60
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Avantra vs. New Relic and other solutions. Updated: August 2025.
866,088 professionals have used our research since 2012.