New Relic and Avantra are popular choices for monitoring and observability tools. While New Relic is known for its extensive integrations and analytics, Avantra's strength lies in SAP environment management and automation capabilities.
Features: New Relic offers full-stack observability, robust analytics, and support for a wide range of integrations. Avantra provides automated monitoring, detailed reporting, and predictive analytics specifically for SAP environments.
Room for Improvement: New Relic could improve its alerting system and reduce configuration complexity. Avantra could enhance its user experience and support for more diverse ecosystems.
Ease of Deployment and Customer Service: New Relic is easy to deploy with flexible options and reliable customer service. Avantra's deployment is straightforward within SAP environments but can be challenging outside them. Both products have positive customer support, with Avantra having an advantage in SAP support.
Pricing and ROI: New Relic's pricing is competitive with good ROI for its monitoring capabilities. Avantra's pricing is higher but justified by its specialized value for SAP environments, resulting in strong ROI.
| Product | Market Share (%) |
|---|---|
| New Relic | 5.1% |
| Avantra | 0.3% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.
Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.
Avantra Benefits
Avantra Features
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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