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AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
IT Alerting and Incident Management (3rd)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.3%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk ITSI (IT Service Intelligence)0.7%
AWS Auto Scaling0.3%
Other99.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mbula Mboma - PeerSpot reviewer
Boosts deployment efficiency with seamless automatic scaling capabilities
My primary use case for Auto Scaling is mainly to deploy applications at scale Auto Scaling has made the deployment of applications more efficient, allowing us to manage traffic and maintain performance as user counts increase. Auto Scaling is a cool feature that works well and its automatic…
Ahmed Naguib - PeerSpot reviewer
Identifying complex diagnostics and alert management improvements needed
The best features of Splunk ITSI (IT Service Intelligence) are the APM, the Application Performance Monitoring, and the diagnostic capabilities. It is state-of-the-art. The intelligent alerting in Splunk ITSI (IT Service Intelligence) is very good. The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems. It is very effective. The customizable dashboards in Splunk ITSI (IT Service Intelligence) facilitate our customers because they are highly adaptable. We have multiple types of dashboards, depending on who will be utilizing them, such as engineering, middle management, IT heads, or NOC teams that will be monitoring systems. The metrics I rely on for monitoring in Splunk ITSI (IT Service Intelligence) depend on what kind of asset or CI we are monitoring. For applications, we have the number of concurrent transactions, response time from the database, and write time on the desk. There are multiple parameters and metrics that we utilize in the monitoring part within ITSI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides self-healing features."
"Auto Scaling is a cool feature that works well and its automatic scaling capabilities are very useful."
"The most valuable feature is the ability to select a minimum amount of active servers so that a new server automatically launches if one fails."
"It is a stable platform."
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."
"The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively."
"When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements."
"It efficiently handles traffic, ensuring we are not running expenses and the infrastructure is strong enough to handle the load."
"The observability is great and valuable."
"The root cause analysis is very helpful for us."
"We have a lot of teams using Splunk and they would be blind without it."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"Our mean time to detect is down to five minutes."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"Alerts and episodes are valuable to me."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
 

Cons

"We can have more auto scaling algorithms implemented in AWS Auto Scaling."
"The product’s pricing needs improvement."
"Setting up the configuration involves too much work for the cloud engineer, like configuring the ALB, the target group, and all the steps."
"The product’s security features need improvement."
"It requires a downtime before deploying the Auto Scaling group."
"The solution is not out-of-the-box and you have to study to use it. It should be more easier to use."
"The only area of improvement is the speed at which servers are launched. When cleaning up to six servers at a time, it can take up to 15 to 20 minutes to launch new servers."
"The tool must include AI features."
"When we check the service analyzer, and we have custom inputs, there are issues."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"I believe the refresh time should be faster."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"ITSI currently lacks the capability for automated response, mitigation, and remediation."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"The user interface visualization could be improved."
"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."
 

Pricing and Cost Advice

"AWS Auto Scaling is an expensive solution."
"The pricing is good. I have not had any customers that have complained about the price."
"AWS Auto Scaling is a cheap solution."
"AWS Auto Scaling's price is high."
"The product is expensive."
"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"The product has moderate pricing."
"Splunk ITSI is expensive."
"Splunk ITSI is an expensive tool, and we need to purchase the utility license."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
"Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
"I know that it is expensive, but I do not think there is another solution that can do similar things for that price."
"Splunk pricing is high."
"Pricing was pretty good, and it is possible to just add on the features we want."
"Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise32
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
The pricing of Auto Scaling is medium range, neither high nor low.
What needs improvement with AWS Auto Scaling?
It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time. It requires a downtime ...
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI (IT Service Intelligence) can be improved in terms of the service management function, which is the only drawback, and there are some limitations in terms of event correlation, specific...
 

Also Known As

AWS Auto-Scaling
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.