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AWS Config vs Chef comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune significantly reduced costs, improved efficiency, integrated seamlessly with Microsoft 365, enhancing productivity and reducing resource needs.
Sentiment score
8.7
AWS Config automates compliance, enhances resource management and visibility, leading to better policy adherence, operational efficiency, and cost savings.
Sentiment score
5.9
Chef improved ROI by reducing deployment time, automating tasks, and reallocating staff, although revenue impact varied by project.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
I have seen a clear return on investment since using AWS Config.
IT Specialist
The return has been far more hours saved than spent.
Technical Architecture Support at a tech vendor with 10,001+ employees
We have seen significant improvement in the time and the way we make changes to the infrastructure.
Principal Engineer at Wipro Limited
I have seen a return on investment with Chef because we definitely need fewer employees to manage infrastructure.
Principal DevOps engineer at Autodesk, Inc.
 

Customer Service

Sentiment score
5.8
Microsoft Intune's support is mixed; premium users experience better outcomes, but standard support often faces delays and issues.
Sentiment score
7.5
AWS Config’s support is efficient, with quick responses often within 10 minutes, providing satisfactory assistance without significant challenges.
Sentiment score
5.6
Chef's support varies; some praise community resources and quick responses, but others find it costly and slow.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
We have not had any problems and have not requested support much, as we rely more on the manuals.
IT Specialist
Chef codes, which are in Ruby language, are easily available on Chef Supermarket.
Senior Cloud Engineer at a tech services company with 201-500 employees
We usually work with the Chef teams and community support, who are always willing to assist.
Software Engineer and Tester at Safaricom
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune scales efficiently, supporting diverse organizational sizes and environments, offering seamless management and consistent performance as needs evolve.
Sentiment score
8.3
AWS Config offers scalable configuration management, customizable rules, and efficient user accommodation, earning high ratings for versatility.
Sentiment score
7.3
Chef efficiently scales in diverse environments, with effective cloud integration, managing large infrastructures and ensuring stable performance.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
I think the scalability of AWS Config is good, as with just a few clicks we can bring up other instances or carry out different configurations for each of the ones we currently have.
IT Specialist
We leverage both to achieve the best option possible for scaling.
Software Engineer and Tester at Safaricom
Chef's scalability is evident as the public sector organization I work at serves a population of 5 million, and we have had no problems with scaling.
Technical Architecture Support at a tech vendor with 10,001+ employees
Server size actually depends on the number of clients, and you need to consider this during your setup.
Senior Cloud Engineer at Globant
 

Stability Issues

Sentiment score
7.2
Microsoft Intune delivers high stability with minimal issues; users rate it highly for reliable integration and day-to-day operations.
Sentiment score
7.1
AWS Config is praised for its reliability and stability, with users highlighting effective configuration and high stability ratings.
Sentiment score
7.7
Chef offers high stability, smooth deployment, and scalability with strong user satisfaction, competing well with alternatives like Ansible.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
I consider AWS Config to be a stable platform.
IT Specialist
I have not faced any stability issues with the product.
Cloud Engineer at cloudifyops
It is a good tool to work with, offering a strong developer experience and community support.
Software Engineer and Tester at Safaricom
Chef is stable.
Technical Architecture Support at a tech vendor with 10,001+ employees
In my experience, Chef is quite stable most of the time.
Principal Engineer at Wipro Limited
 

Room For Improvement

Microsoft Intune struggles with non-Windows compatibility, complex setups, slow sync, limited customization, inefficient policies, and unsatisfactory integration.
AWS Config needs updates in tools, training, and support, with improved reboot processes and customer-aligned maintenance.
Chef needs performance, integration, and usability improvements, with enhanced features, support, and compatibility to meet modern DevOps demands.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with many solutions and a lot of information.
IT Specialist
On support, I think there should be more focus on how we can achieve AI automations in answering questions for beginners and addressing deep concerns without general manual management.
Software Engineer and Tester at Safaricom
If they can remove the agent installation on the nodes and combine both the Chef server and workstation into one server, that will provide a significant benefit in cost for the clients.
Senior Cloud Engineer at a tech services company with 201-500 employees
To improve Chef, making an interface with another language such as Python or Java that is well understood, as capable as Ruby, and even more widely adopted would demystify it a bit.
Technical Architecture Support at a tech vendor with 10,001+ employees
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 packages, with discounts for nonprofits and bulk purchases, though standalone licenses cost more.
AWS Config pricing is pay-as-you-go and varies based on resource recording, advanced queries, and conformance pack evaluations.
Chef offers flexible pricing and licensing, but node-based costs challenge scalability, prompting interest in more flexible pricing options.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The level of investment we are currently making for our backups is really worth it to have everything secure and able to recover all the information in any case of catastrophe.
IT Specialist
The licensing cost is zero for Chef if you are using the free version.
Senior Cloud Engineer at a tech services company with 201-500 employees
Licensing looks reasonable compared to the manual work of managing whole data centers with even 10,000 servers.
Software Engineer and Tester at Safaricom
My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the functionality that is exclusive to the paid version was actually in use in the organization.
Technical Architecture Support at a tech vendor with 10,001+ employees
 

Valuable Features

Microsoft Intune excels in device management, integration, automation, and security, enhancing efficiency with Autopilot, Azure AD, and advanced features.
The platform excels in instance management with historical analysis, security alerts, and detailed configuration, ensuring smooth installations.
Chef automates infrastructure with code, offering scalability, ease of use, and integrates seamlessly with CI/CD, enhancing efficiency.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
With AWS Config, it is easy to find out which IPs belong to the list of suspicious IP addresses.
Cloud Engineer at cloudifyops
I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
IT Specialist
Security is a key aspect that Chef can automate, monitor new features that are available, and even do patches without you getting involved.
Software Engineer and Tester at Safaricom
When you have infrastructure as code and you already have everything apart from the environment-specific config, which you can specify in variables, then it is not only more repeatable and reliable, it is faster.
Technical Architecture Support at a tech vendor with 10,001+ employees
Using Chef for automating infrastructure and applications in my organization has helped us reduce manual tasks by more than forty percent, thereby saving significant revenue for the client.
Principal Engineer at Wipro Limited
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
378
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
17th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Chef
Ranking in Configuration Management
11th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
26
Ranking in other categories
Build Automation (13th), Release Automation (5th)
 

Mindshare comparison

As of June 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.9%, down from 10.3% compared to the previous year. The mindshare of AWS Config is 2.0%, down from 2.0% compared to the previous year. The mindshare of Chef is 3.5%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.9%
Chef3.5%
AWS Config2.0%
Other89.6%
Configuration Management
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
JV
IT Specialist
Cloud configuration has transformed our backups and user access while it reduces infrastructure costs
I consider carrying out all the configuration to be the best feature that AWS Config offers. The advantages include the manuals, though there are some things that are very detailed, which is a lot of information. I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
G Srivastava - PeerSpot reviewer
Senior Cloud Engineer at a tech services company with 201-500 employees
Agent setup and complexity have limited automation benefits but have reduced manual patching work
There are other automation tools, configuration management tools in the market, which offer many good functionalities compared to Chef. For Chef, we need to install those agents, the Chef client, on all those nodes. That is another heinous task to perform on those nodes. Compared with other tools, they do not require any agent; they simply push configurations to all the clients. Chef needs to improve on this agent installation on all those nodes. I would say that the agent configuration is required, and we need to manage the workstation, the Chef server, and then the Chef client. These two or three things are very difficult. It is a time-taking task compared with other configuration management tools. They need to compete with other tools, such as Ansible or Terraform. They should work on their agent part. If they can remove the agent installation on the nodes and combine both the Chef server and workstation into one server, that will provide a significant benefit in cost for the clients. They should aim for an agentless architecture rather than an agent-based architecture, which will help other customers. That is a very difficult thing because I have stopped using Chef. If you have very good developers who are skilled in Ruby language and can write codes in the Chef recipe, then those developers should start using Chef.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Financial Services Firm
21%
Manufacturing Company
15%
Comms Service Provider
8%
Construction Company
6%
Comms Service Provider
11%
Financial Services Firm
9%
Computer Software Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise185
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise9
Large Enterprise20
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with m...
What is your primary use case for AWS Config?
I use AWS Config primarily for configuring virtual machines and managing the IAM part of our infrastructure. I config...
What advice do you have for others considering AWS Config?
My advice to others considering using AWS Config is that they really evaluate it and consider making the investment t...
What is your experience regarding pricing and costs for Chef?
My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the fun...
What needs improvement with Chef?
I do not have anything in mind at this time for how Chef could be improved.
What is your primary use case for Chef?
My main use case for Chef is configuration management to set up systems, provision software, and keep configurations ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Find out what your peers are saying about AWS Config vs. Chef and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.