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AWS Config vs BigFix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (29th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of AWS Config is 2.1%, up from 1.9% compared to the previous year. The mindshare of BigFix is 5.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BigFix5.2%
AWS Config2.1%
Other87.3%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Dineshkumar Thulasiraman - PeerSpot reviewer
Cloud Engineer at cloudifyops
Useful for vulnerability scanning and data encryption
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I particularly appreciate the administration and security features, which can be deployed easily."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"The solution offers very good integration with broader enterprise systems and allows companies to capitalize on costs, especially if they are a Microsoft shop."
"Microsoft Intune positively impacts our organization by reducing licensing costs and data center management."
"I have seen a return on investment right from the start of the tool's usage."
"The initial setup is not overly complex or difficult."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"Installing the instances and performing upgrades is smooth and clean."
"The scalability is a ten out of ten."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"Using BigFix and the automation we built we've been able to reduce patch time from three hours and 37 minutes on average to less than twenty minutes per server."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"BigFix has two advantages over other solutions: its price is competitive and we found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"Our services are easy to manage with BigFix."
"All the vendor patches are synchronized automatically."
 

Cons

"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"The installation could be improved to be simplified."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"The Mac integration has room for improvement."
"It could offer more attributes for authentication."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"There is room for improvement in built-in tools, they are not up to the mark."
"Improvements are needed as per customer requirements."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The solution is missing a configuration that can assist us when writing our programming languages."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"It could use better integration with Hypervisor products like VMware."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports."
 

Pricing and Cost Advice

"Microsoft Intune is expensive."
"The solution is cost-efficient."
"The E5 license is expensive."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"It is expensive. The cost depends on the license that we choose."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"The solution charges us per hour. There's no license."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"The cost is slightly high."
"The license is subscription-based."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The price is reasonable, but our customers find it expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
23%
Comms Service Provider
10%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
Improvements are needed as per customer requirements.
What is your primary use case for AWS Config?
I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...
What advice do you have for others considering AWS Config?
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS ...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Tivoli Endpoint Manager
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.