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AWS Systems Manager vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
277
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
VMware Aria Automation
Ranking in Configuration Management
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
170
Ranking in other categories
Cloud Management (2nd), Network Automation (3rd), Cloud Security Posture Management (CSPM) (17th), Cloud Infrastructure Entitlement Management (CIEM) (4th)
 

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of VMware Aria Automation is 5.2%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."
"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."
"Microsoft Intune policies, remote wipe, and using corporate and private profiles are valuable features, but MFA is the most valuable feature as it ensures that the end user is authentic."
"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."
"EAM is a godsend."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution's ability to scale is good."
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"To manage when VM's aren't being used, we have it set up so that it will auto-destroy them after a certain amount of time, obviously with permission from the user who owns it."
"We automated many tool deployments with the help of the product, cutting short manual deployments and eliminating the need for human interaction. Its most valuable features include integrating various tools and working with different products using plugins."
"It's much more stable than the highest available variant."
"The automation functionality has been most valuable. With a click of a button, we are able to automate provisioning, the build of new hardware and apply patches. These are all extremely important and differentiated tasks that can be automated in SaltStack."
"The customer can set up multiple machine blueprints. Therefore, we are able to customize the template of three machines, then the customer can deploy without knowing anything about the IT business."
"Instead of deploying a VM from a template and going through the process of configuring that VM, with vRA we're able to click once and it does everything: grabs an IP, joins it to the domain, loads whatever configuration agents are needed. It does all of that without manual intervention."
"Being able to give provisioning of environments over to our developers and the different teams has enabled them to put up environments faster and also freed up time for the IT team. This is really one of our bread and butter solutions for our developers."
"The extensibility of the solution when it comes to writing your own ABX actions is a valuable feature. You can write it in PowerShell, JavaScript, or Python, which is great."
 

Cons

"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"It needs incorporation of Knox, ZeroTouch, etc."
"The reporting dashboard is really limited."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."
"No option to do end-to-en macOS management. Slow implementation of policies."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"Every AWS service comes with some associated costs."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"Additional features can be added as per customer requirements."
"The initial setup is very complex because we have a bunch of customization workflows. They were built-in features that we had to program as code with Orchestration."
"I want to see HTML5. I want to get rid of JavaScript... we have a lot of issues with Java crashing when we're using vCenter. I obviously don't want that to happen with the vRealize Automation and Orchestrator side."
"The basic support is not there for Google Cloud and Azure. They are unable to provision nor do cost controls. Google is still left out. It is great that they have done AWS, but we are a retailer which means nothing to us because it is a competitor. Azure is good, but Google is where a lot of our development environments are."
"They can improve on the dashboard representations and the options for non-technical people. I would like to see the ability to customize that and maybe provide them with helpful guides to what subscriptions they have. Sometimes, I find that I have to do more explanation to people who do approvals. I would really like to customize the display to the terms they use in their particular business unit. So a little bit more of a nod to the customization of the UI for non-technical users would be helpful."
"The upgrade experience is horrible. It's not straightforward, there are a lot of failures, a lot of support interactions. It's not something that we are able to pull off ourselves. I've been with vRA since it was termed vCSA. We've gone through multiple rounds, and it has never been easy."
"The stability needs a lot of work. The troubleshooting component of vRealize is a pain. The administration and the upgrades are not up to the mark. If they were able to improve on that, that would be the best thing and would make it much easier to run it in the enterprise."
"Technical support could be improved. I definitely feel that the product is accelerating faster than the support engineers are able to keep up with the knowledge needed to know what's going on. The developers maintaining vRealize Automation are doing a great job improving it, but VMware is not doing a great job of training the people who we call to get support for it."
"In terms of usability, It has had its challenges. It requires a lot of custom code to integrate into our environment. It can take a little while to get it to do what we want, takes some code instead of having built-in functionality. Part it is how we use it. It would be a lot easier to use in a greenfield scenario versus brownfield, which is the way we using it."
 

Pricing and Cost Advice

"The solution is cost-efficient."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Its pricing seems reasonable."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"It is expensive. The cost depends on the license that we choose."
"I rate Intune five out of 10 for pricing. It's expensive."
"An AWS cloud engineer can bring down the costs."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"They should provide one license for all the sub-products."
"It is an open-source product."
"VMware Aria Automation is expensive."
"SaltStack is an open-source product."
"We have seen significant ROI. We used to have physical servers, it took 90 days to get a server, order it, buy it, and get it in. We have it down to 10 minutes, building a server with virtualization, and now that's too slow. So, we let the customer do it at their speed. Therefore, it is pretty much up in a couple of minutes and they have a server."
"The cost of the solution is reasonable for us. Although it is relatively high, we prioritize stability and integration over cost."
"From the customer perspective, the value was worth it."
"The solution has helped to increase infrastructure, agility, speed, and provisioning in the time to market."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Financial Services Firm
14%
Computer Software Company
13%
Government
9%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about AWS Systems Manager vs. VMware Aria Automation and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.