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AWS Systems Manager vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Companies report cost savings, enhanced security, and productivity benefits from Microsoft Intune, especially when bundled with Microsoft 365.
Sentiment score
1.0
Users reported ROI from AWS Systems Manager due to cost savings, improved efficiency, automation, better security, and streamlined operations.
Sentiment score
7.2
VMware Aria Automation improved ROI through cost savings, enhanced productivity, and faster provisioning, reducing manual processes and boosting efficiency.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.6
Microsoft Intune's customer support is inconsistent, with varying experiences depending on the support package, indicating room for improvement.
Sentiment score
1.0
AWS Systems Manager support satisfaction varies, with higher praise for business support and consistent approval in Colombia.
Sentiment score
6.6
VMware Aria Automation support is generally responsive and knowledgeable, but some delays occur with escalated issues and case handling.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
I see a lot of lack of knowledge and lack of training.
Senior IT at ITSolutions
We never had major issues to report or request support.
IT Infrastructure Manager at a insurance company with 501-1,000 employees
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune is highly scalable, efficiently managing diverse organizational sizes and infrastructures with broad user satisfaction despite minor OS issues.
Sentiment score
7.3
AWS Systems Manager is highly scalable and efficient, handling large workloads seamlessly, making it ideal for complex environments.
Sentiment score
7.5
VMware Aria Automation is highly scalable, adaptable to various setups, and appreciated for integration and ease of expansion.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
6.8
Microsoft Intune is highly rated for stability, offering seamless device management with occasional syncing issues but 99% uptime.
Sentiment score
7.0
AWS Systems Manager is mainly stable, though some users face issues like clipboard sharing, battery drain, and misconfiguration.
Sentiment score
6.8
VMware Aria Automation is generally stable, with improvements noted; issues mainly occur during upgrades or complex deployments.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
Until version six or seven, it was perfect.
Senior IT at ITSolutions
 

Room For Improvement

Microsoft Intune requires better compatibility, user interface enhancements, cost-effectiveness, security, and third-party integration for improved user experience.
AWS Systems Manager users seek improved automation, integration, usability, cost optimization, and broader service integration with better incident management.
VMware Aria Automation needs improved documentation, integration, UI, and cost-effectiveness, along with enhanced orchestration, training, and error management.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
VCF 9 will bring VCF Automation and VCF Operations, the new product line of VMware.
Senior IT at ITSolutions
It operates for both of my products, however, as a product, it is complicated to integrate and automate with other products.
Cloud Engineer at BIDV - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam
 

Setup Cost

Microsoft Intune is competitively priced, especially with Microsoft 365, though may challenge smaller businesses with its standalone cost.
AWS Systems Manager offers cost efficiency and value, but requires optimization to mitigate cost increases during high-demand periods.
Enterprise users find VMware Aria Automation costly yet appreciate its integration and savings, comparing it to free alternatives like SaltStack.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
Senior Cloud Engineer at Prabhav Services
 

Valuable Features

Microsoft Intune excels in integration, security, and remote management, streamlining device management and reducing IT overhead with ease.
AWS Systems Manager provides log analysis, task automation, parameter storage, and efficient access, enhancing security, productivity, and integration.
VMware Aria Automation streamlines tasks through extensive integration, scalability, and user-friendly interfaces, enhancing operational agility and hybrid cloud support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts.
Senior Cloud Engineer at Prabhav Services
We leverage VRO when the going gets tough. When something is not doable with the tools we have with VMware Aria Automation, we use the capabilities of VRO because it has many plugins for many things.
Senior IT at ITSolutions
It helps us automate the workflow of creating many VMs and the TensorFlow key method.
Cloud Engineer at BIDV - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam
We have strong regulations for maintaining compliance and mitigating risks with this product.
IT Infrastructure Manager at a insurance company with 501-1,000 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
334
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
6th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
VMware Aria Automation
Ranking in Configuration Management
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
172
Ranking in other categories
Cloud Management (3rd), Network Automation (6th), Cloud Security Posture Management (CSPM) (19th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Mindshare comparison

As of March 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.9%, down from 10.1% compared to the previous year. The mindshare of AWS Systems Manager is 6.3%, down from 10.5% compared to the previous year. The mindshare of VMware Aria Automation is 4.8%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.9%
AWS Systems Manager6.3%
VMware Aria Automation4.8%
Other82.0%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
GC
Senior Cloud Engineer at Prabhav Services
Efficient value synchronization across multiple accounts with good reliability
AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts. When you update the value, it's directly reflected across the system without needing manual editing. This is particularly effective for setting policies securely. The parameter store features are among the best aspects.
VasilisGiannitsiotis - PeerSpot reviewer
Senior IT at ITSolutions
Automation has streamlined complex financial workflows but still needs more intuitive orchestration
Something to improve in VMware Aria Automation would be related to VCF 9, as I do not know what it is trying to bring because they exposed it as the solution of everything. So VCF 9 will bring VCF Automation and VCF Operations, the new product line of VMware. I have not seen what this brings or what else it includes. Maybe in the area of vRealize Orchestrator, this would be beneficial because VRO can do everything. Perhaps a more user-friendly way to use that tool would be helpful because the possibilities there are endless. I am looking for more user-friendly navigation in VMware Aria Automation.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise168
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise24
Large Enterprise130
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
I do not use the automation feature in this product.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about AWS Systems Manager vs. VMware Aria Automation and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.