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AWS WAF vs F5 Silverline Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Cloudflare improves speed, security, and stability, leading to significant financial benefits with an ROI of 318% for businesses.
Sentiment score
7.7
AWS WAF adds security, appreciated despite costs, by integrating with AWS to block attacks and protect investments effectively.
Sentiment score
6.6
F5 Silverline Managed Services offers effective cybersecurity solutions, with variable ROI perceptions and appreciation for time and cost savings.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
 

Customer Service

Sentiment score
7.2
Cloudflare's support is praised for responsiveness, though non-paying users and regions without local offices face challenges.
Sentiment score
6.8
AWS WAF support is generally well-regarded but faces criticism for slow responses and limited flexibility, especially in lower tiers.
Sentiment score
6.1
F5 Silverline's customer support is responsive but varies; users praise personalization but note challenges with escalations and response times.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
We'd like a dedicated account manager.
Resolving issues can take time because the support personnel may lack product expertise, leading to delays.
Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
They resolve the issues by joining me to fix them.
 

Scalability Issues

Sentiment score
8.2
Cloudflare efficiently handles increased traffic and growth, offering scalability, robust network performance, and seamless expansion for enterprises.
Sentiment score
7.9
AWS WAF is highly scalable, effectively handling diverse needs and traffic load, earning positive feedback across multiple sectors.
Sentiment score
7.8
F5 Silverline offers scalable managed services, efficiently handling enterprise demands with flexible expansion and seamless capacity management.
I rate its scalability a ten out of ten because I had no issues with it.
I rate the scalability a ten out of ten.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
F5 Silverline Managed Services is scalable enough without observed limitations.
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
 

Stability Issues

Sentiment score
7.7
Cloudflare is generally stable and reliable, but occasional issues with downtime, speed, and DDoS protection are reported.
Sentiment score
8.4
AWS WAF is consistently praised for its stability, reliability, and strong performance, with high ratings for dependable service.
Sentiment score
7.3
F5 Silverline delivers stable performance with strong monitoring, minimal downtime, effective support, and high stability ratings despite occasional issues.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
In terms of reliability, I would rate AWS WAF about six out of ten due to the need for improved signature sets.
They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
 

Room For Improvement

Cloudflare needs analytics, threat insights, improved support, user-friendly dashboards, and simplified pricing, with consistent caching and security features.
AWS WAF needs better interface, automation, documentation, pricing, rules management, integration, threat detection, user support, and billing.
F5 Silverline needs improved pricing, integration, user interfaces, automation, API, and enhanced features like AI and bot detection.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
In future releases, one thing that would be great is if Cloudflare could provide basic WAF rules and security recommendations based on website scanning.
Compared to firewalls, WAFs generally provide limited stateful analysis capabilities.
Features like bot protection or DDoS mitigation, available with other WAF vendors, do not come natively with AWS WAF.
Introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs.
Improvements could include the creation of highly optimized profiles.
 

Setup Cost

Cloudflare offers flexible pricing with plans for small businesses to enterprises, balancing cost with comprehensive features and protection.
AWS WAF's flexible and scalable pay-as-you-go pricing suits diverse needs, offering competitive rates compared to other vendors.
Enterprise users view F5 Silverline pricing as competitive but costly, with room for negotiation and flexible licensing options.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
It's cost-effective, but I think they should have a custom pricing model for enterprise customers based on the features you use.
Due to our status as an AWS shop, AWS WAF is cost-effective for us, and we benefit from discounts due to our extensive use of AWS services.
On a scale where ten is very expensive, I would rate the pricing as three.
The solution is expensive
 

Valuable Features

Cloudflare offers caching, DDoS protection, and CDN services, enhancing website speed and security with intuitive interface and global reach.
AWS WAF offers scalable, user-friendly protection with advanced AI, DDoS defense, and seamless AWS integration at an affordable price.
F5 Silverline Managed Services provides easy setup, robust security features, excellent scalability, and effective DDoS protection with comprehensive reporting.
Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.
For me, the valuable feature is DDoS protection.
The most valuable features of the solution are performance and security.
The cloud-native nature of AWS is crucial since most of our workload is in AWS, making AWS WAF native to Amazon Web Services.
AWS WAF is not stateful, it offers a time-saving solution with its custom rulesets that enhance security and simplify management.
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
AWS WAF
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
Web Application Firewall (WAF) (1st)
F5 Silverline Managed Services
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Web Application Firewall (WAF) (23rd), Distributed Denial-of-Service (DDoS) Protection (15th)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Kavin Kalaiarasu - PeerSpot reviewer
AWS's cloud-native security simplifies rule enforcement but needs better DDoS integration
The dashboarding could be improved, and the default metrics provided by AWS WAF could be upgraded. The rate at which AWS updates their managed rule sets could be better. Features like bot protection or DDoS mitigation, available with other WAF vendors, do not come natively with AWS WAF. Instead, they are part of AWS Shield. Providing DDoS protection as part of their WAF solution would be beneficial.
DejanBlagojevic - PeerSpot reviewer
Mitigates more bot activity when defending web applications than any other vendor but comes at a price
F5 Silverline Managed Services is expensive. You do get world-class quality of mitigation, but I think it is still pricey. You can find similar services, potentially of slightly lower quality, from other vendors like Cloudflare or Akamai for about half the price. When you compare what you get for the money you spend at Cloudflare or Akamai, you do get less protection but you are not dishing out too much for it. On the other hand, at F5 Silverline Managed Services, you do get better protection but, but you are paying double for it. We have had mixed feedback from our clients about this. Most of them would rather pay less for a bit of a lower-quality defense than overshoot their budget. The most common piece of feedback we receive is that the difference in protection levels is not reflected in the price.
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
14%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
Financial Services Firm
21%
Insurance Company
12%
Computer Software Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What are the limitations of AWS WAF vs alternative WAFs?
Hi Varun, I have had experienced with several WAF deployments and deep technical assessments of the following: 1. Im...
How does AWS WAF compare to Microsoft Azure Application Gateway?
Our organization ran comparison tests to determine whether Amazon’s Web Service Web Application Firewall or Microsoft...
What do you like most about AWS WAF?
The most valuable feature of AWS WAF is its highly configurable rules system.
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you hav...
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is...
 

Also Known As

Cloudflare DNS
AWS Web Application Firewall
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
eVitamins, 9Splay, Senao International
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about AWS WAF vs. F5 Silverline Managed Services and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.