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AWS X-Ray vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.1%, down from 3.4% compared to the previous year. The mindshare of Grafana is 6.0%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"The error analysis capabilities of X-Ray are really good."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"It is a very scalable solution."
"It has good stability."
"The most valuable thing was that it had a good visualization tool."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
"I find Grafana beneficial due to its numerous plugins."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"Great capacity planning and the solution has a great GUI."
"There are multiple kinds of models there to create dashboards, which is quite useful."
 

Cons

"I do not have any notes in terms of improvements."
"They can improve how traces are sent to other providers."
"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
"If you have a small team, it's probably overkill."
"AWS X-Ray should improve its implementation process to make it easier for developers."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"A significant downside is that it is very expensive."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"Trigger limits are difficult to see in a graph."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"Regarding joining between queries, merging between two queries that give the same information could be simple, and there are some ways to do that, but if there was something even easier, it would be great."
"I had issues with the solution's configuration part."
"The technical support has room for improvement."
"I would like the ability to download my results into any format in order to share the information with my clients."
"The product's configuration for saving files could be improved."
"I would give it a ten if it were much simpler for users who just want to get a simple objective in Grafana and are not experienced with technical configuration."
 

Pricing and Cost Advice

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The solution is a bit expensive."
"The pricing for AWS X-Ray is a six out of ten."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"My company uses the open-source version of Grafana, so it's free."
"It's free of cost; it operates as an open-source tool."
"I use the open source model so it is free."
"I am using an open-source version"
"I give the price an eight out of ten."
"We are using the open-source license."
"You need to purchase the solution's license for its commercial use."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
16%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
AWS X-Ray should improve its implementation process to make it easier for developers. The current manual instrumentation is challenging compared to the almost automatic instrumentation of other pro...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about AWS X-Ray vs. Grafana and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.