New Relic and AWS X-Ray are two powerful monitoring tools with distinct strengths. New Relic has the upper hand in features and ease of deployment, while AWS X-Ray is preferred for its pricing and support.
Features: New Relic offers detailed server metrics, application performance visualization, and a comprehensive monitoring capability. AWS X-Ray provides robust tracing features, deep insights into distributed applications, and easy debugging of programs.
Room for Improvement: New Relic needs better scalability under heavy traffic, improved integration options, and enhanced performance during peak times. AWS X-Ray requires better documentation, a more intuitive setup process, and improved user interface clarity.
Ease of Deployment and Customer Service: New Relic is praised for its straightforward deployment and responsive customer service, leading to a smooth onboarding experience. AWS X-Ray has a positively rated deployment but receives mixed feedback on customer service.
Pricing and ROI: New Relic users express concerns about higher costs but acknowledge strong ROI due to comprehensive features. AWS X-Ray is seen as cost-effective, providing significant value for its price despite the lower overall feature set.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.0% |
| AWS X-Ray | 1.8% |
| Other | 94.2% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 76 |
AWS X-Ray is a powerful debugging and performance analysis tool offered by Amazon Web Services. It allows developers to trace requests made to their applications and identify bottlenecks and issues.
With X-Ray, developers can visualize the entire request flow and pinpoint the exact location where errors occur. It provides detailed insights into the performance of individual components and helps optimize the overall application performance.
X-Ray integrates seamlessly with other AWS services, making it easy to trace requests across different services and identify dependencies. It also offers a comprehensive set of APIs and SDKs, enabling developers to instrument their applications and capture valuable data for analysis. With its user-friendly interface and powerful features, AWS X-Ray is a valuable tool for developers looking to improve the performance and reliability of their applications.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
