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Axway Synchrony vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Axway Synchrony
Average Rating
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (3rd), Managed File Transfer (MFT) (12th), API Management (23rd), Integration Platform as a Service (iPaaS) (14th)
 

Featured Reviews

it_user651522 - PeerSpot reviewer
Delivery Module Lead at a tech services company with 10,001+ employees
It provides an API for advanced configuration. Version 6.11.4 is no longer supported by the vendor.
It is robust and flexible on new flow configurations. It provides an API for advanced configuration It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications. It also helps us understand the…
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications and helps us understand the file flow between applications and helps with troubleshooting issues."
"The most valuable features are XFB for its FTPS and SFTP."
"It is easy to use and is a feature-rich application in the EDI space."
"If you have restrictions where you can't change the applications you have - you host a lot of third-party applications and you need to integrate the data between each of those applications, then SEEBURGER Business Integration Suite (BIS) is one of the best tools available."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant, and among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc., and we haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"The ability to design and create your own business processes, tailored for your organization’s needs, can be done with the BPM designer."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"Because of the ease of use of the tool and the capabilities that the tool provides, we reduced the human resources that we used to need to support the previous tools."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
 

Cons

"There are cheaper alternatives available in the market."
"The logging could be better in XFB."
"Axway Synchrony Gateway 6.11.4 is no longer supported by the vendor."
"We had issues with stability. The system is not always stable and you could have a problem at any time without notice."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"The documentation can be improved."
"The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries."
 

Pricing and Cost Advice

Information not available
"We pay per message we use. We spend about £19,000 a year with them."
"The pricing is cheap. In fact, when I saw the pricing, I thought, "Really? What's the catch?" But the functionality that we get out of it, for the price we pay, is great value."
"The pricing seems to be competitive and the maintenance is standard."
"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Financial Services Firm
9%
Construction Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

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What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

Synchrony
SEEBURGER BIS
 

Overview

Information not available
 

Sample Customers

AIFE - Chorus, Soci_t_ Financire de Distribution (SFD) B2B, International Post Corporation, Union Nationale de Mutualit_s Socialistes, State of California, BHF-BANK, DHL, Clearstream MFT, CITIC Pacific Limited, Genzyme, AstraZeneca, Bollor_ Logistics, STET, MOgroep, Dartford Borough Council
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
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