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Azure Backup vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
19th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
51st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.1%, down from 2.5% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Azure Backup1.1%
Synology DSM1.3%
Other97.6%
Backup and Recovery
 

Featured Reviews

Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Has supported secure data storage with incremental backups and centralized monitoring
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is only one feature, and that is the backup."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"I like that it's a simple system."
"Azure Backup is easy to configure and restore."
"It's stable."
"Microsoft technical support is okay; I never had any problem with it, and compared to Amazon Web Services, I think I like Microsoft's support because I just have to call them to obtain all the support that I need, and they are very proactive, helping you build solutions since they know that your business will grow and mature after helping you design the solution, provide you with tools, and free licenses."
"The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime, and from a security point of view, we can restrict the access for the parties, and there are many benefits."
"Azure Backup has increased the productivity of our connection, and on top of that, it has helped to reduce the operating cost of our organization."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"The most valuable features of Synology DSM are its security and connectivity."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Synology DSM is very easy to work and operate."
 

Cons

"Microsoft's technical support for Azure products could be improved."
"Azure Backup is limited to certain workloads. It would be helpful if Microsoft focused on enabling backups for Oracle and other unsupported databases."
"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."
"I would like to see better pricing."
"One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually."
"Ransomware protection is missing in Azure Backup."
"In terms of tech support, I'm disappointed with support."
"The user interface is a little bit confusing and it could be better."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The product's only shortcoming is pricing, as it is an expensive solution."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
 

Pricing and Cost Advice

"Azure Backup is a moderately priced solution."
"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."
"It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data."
"Overall, its cost is better because the VMs are already there, and whatever you back up, there is only the additional cost of that storage, whereas if I have to use Avamar in Azure, a separate cost is there for the Avamar server, and in addition, whatever I take as a backup, there is a separate license with Avamar for that. So, there is a double cost if we have to use Avamar in the cloud."
"The price is somewhat high and could be lower."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The price of the solution is very good."
"The pricing varies widely, catering to a broad range of needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
9%
Outsourcing Company
7%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What needs improvement with Azure Backup?
Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...
Ask a question
Earn 20 points
 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Information Not Available
Find out what your peers are saying about Azure Backup vs. Synology DSM and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.