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Synology DSM vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Synology DSM
Ranking in Backup and Recovery
17th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Veeam Data Platform
Ranking in Backup and Recovery
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
424
Ranking in other categories
Cloud Backup (1st), Virtualization Management Tools (5th), Disaster Recovery (DR) Software (1st), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Synology DSM is 1.9%, up from 0.7% compared to the previous year. The mindshare of Veeam Data Platform is 16.0%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example."
"The technical support is excellent. It's one of the best I've met so far."
"The most valuable feature is that I can back up the whole machine and then restore it relatively fast."
"Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
"It's fairly easy to manage and set up."
"The initial setup was very easy."
"The solution's most valuable feature is that its reports are detailed compared to other tools."
"From my experience, Veeam is very good. Its interface is user-friendly. We can restore it whenever. It's not complicated. It's very easy to manage and administration is very easy."
 

Cons

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The only bothersome aspect is that the device is aging."
"Synology DSM's user interface is not quite intuitive."
"The product's only shortcoming is pricing, as it is an expensive solution."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Users may lose their data if they don't configure the solution properly."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights."
"The Cloud version is not ready, they need maturity and ease of deployment in terms of management."
"They could improve the product's response times for technical support and enhance support for newer hypervisors."
"I have a problem with the VM. When we started doing a backup, it takes a snapshot for our virtual machines, but when we try it two or three times, in some cases, our virtual machines go to a consolidated state. I don't know why this problem happens. But I still think Veeam is a top-ranking solution."
"The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."
"They fixed everything that I was hoping for. It is pretty good. There were a few things in 9.x that I was wishing for, and they came true in version 10. We were looking for retention without having to make a copy job. We're getting ready to migrate m365 to the cloud. I haven't dived into it to make sure, but I wish the m365 backup would integrate into the current console so that we don't have to use two different consoles."
"They need to support more platforms."
"The deduplication feature could be improved by changing to global deduplication."
 

Pricing and Cost Advice

"The solution’s pricing is neither cheap nor expensive."
"It is quite an affordable solution."
"The price of the solution is very good."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a cheap solution."
"Synology DSM is a free tool."
"The pricing varies widely, catering to a broad range of needs."
"It's an extremely cost-effective solution."
"The cost is based on the number of core servers."
"The solution's pricing is cheap."
"We use the community edition of the Veeam Backup Replication and it is a software-based license. It can be a little expensive."
"We pay yearly licensing fees for Veeam in our data centers where we're using disaster recovery and replication between our many solutions, especially cloud solutions. From the beginning, we've done our licensing from a separate channel through our data center team in Seattle."
"The product is expensive."
"The pricing of the solution could be reduced."
"The price of Veeam is much lower than the IBM solution."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
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Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Synology DiskStation Manager (DSM)
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

Information Not Available
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about Synology DSM vs. Veeam Data Platform and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.