NetApp SnapCenter vs Synology DSM comparison

NetApp and Synology are both solutions in the Backup and Recovery category. NetApp is ranked #44 with an average rating of 7.7, while Synology is ranked #22 with an average rating of 10.0. NetApp holds a 0.8% mindshare in BRS, compared to Synology’s 1.4% mindshare. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

1,622 Views
1,557 Comparison Views

100% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

2,683 Views
2,656 Comparison Views

100% willing to recommend

NetApp SnapCenter

Synology DSM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

NetApp SnapCenter and Synology DSM compete in the data management category. Despite NetApp SnapCenter’s strength in support and initial setup, Synology DSM has the upper hand due to its comprehensive features and overall user satisfaction.

Features: NetApp SnapCenter offers centralized management, robust backup capabilities, and high support ratings. Synology DSM provides an extensive app ecosystem, user-friendly design, and a broader feature set.

Room for Improvement: NetApp SnapCenter needs greater scalability, reduced setup complexity, and better integration with third-party services. Synology DSM requires improved third-party service integration, enhanced mobile access, and more advanced scalability.

Ease of Deployment and Customer Service: NetApp SnapCenter has detailed and complex setup processes but is backed by highly rated customer support. Synology DSM is known for its straightforward installation process and responsive customer service.

Pricing and ROI: NetApp SnapCenter is considered a valuable investment with substantial ROI, although it can be pricey. Synology DSM offers competitive pricing with quicker ROI due to lower upfront costs.

To learn more, read our detailed NetApp SnapCenter vs. Synology DSM Report (Updated: December 2025).

Buyer's Guide

NetApp SnapCenter vs. Synology DSM

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp SnapCenter

Ranking in Backup and Recovery

44th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Synology DSM

Ranking in Backup and Recovery

22nd

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.8%, up from 0.6% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Synology DSM	1.4%
NetApp SnapCenter	0.8%
Other	97.8%

Backup and Recovery

Featured Reviews

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

Read full review

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."

"While Commvault took two to three days to complete jobs, especially with VM sizes above 8 TB or 10 TB, the same workload configured for NetApp SnapCenter completes in a few seconds."

"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."

"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."

"Technical support has been very helpful when we have issues."

"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."

"The support from NetApp is very good, and I would rate it as ten points."

"The initial setup was straightforward."

More NetApp SnapCenter pros

"Synology DSM is very easy to work and operate."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable aspect is its ability to handle multiple disks."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The product performs well. It is easy to use and implement."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

More Synology DSM pros

Cons

"Reporting of the jobs could be better."

"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."

"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."

"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."

More NetApp SnapCenter cons

"The platform could be much more cost-effective and flexible for integrating third-party products."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"The only bothersome aspect is that the device is aging."

"Users may lose their data if they don't configure the solution properly."

More Synology DSM cons

Pricing and Cost Advice

"It's free. The license is included with other NetApp products."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The product is inexpensive."

"We have a site license, so it comes with the product."

"The license for SnapCenter was included with the storage array."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"Synology DSM is a cheap solution."

"Synology DSM is a free tool."

"The solution’s pricing is neither cheap nor expensive."

"It is quite an affordable solution."

"The price of the solution is very good."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The pricing varies widely, catering to a broad range of needs."

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

10%

Financial Services Firm

Educational Organization

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Veeam Data Platform vs NetApp SnapCenter

Compared 11% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 8% of the time

Rubrik vs NetApp SnapCenter

Compared 8% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 6% of the time

HPE Zerto Software vs NetApp SnapCenter

Compared 5% of the time

More NetApp SnapCenter Competitors

Veeam Data Platform vs Synology DSM

Compared 7% of the time

UrBackup vs Synology DSM

Compared 6% of the time

GoodSync For Business vs Synology DSM

Compared 6% of the time

NAKIVO Backup & Replication vs Synology DSM

Compared 4% of the time

SyncBack Pro vs Synology DSM

Compared 3% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

NetApp SnapCenter

January 2026

Download NetApp SnapCenter product report

Buyer's Guide

Synology DSM

January 2026

Download Synology DSM product report

Also Known As

SnapCenter

Synology DiskStation Manager (DSM)

Overview

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

All for One Steeb AG, Accenture

Information Not Available

Buyer's Guide

NetApp SnapCenter vs. Synology DSM

December 2025

Free Report: NetApp SnapCenter vs. Synology DSM

Find out what your peers are saying about NetApp SnapCenter vs. Synology DSM and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,114 professionals have used our research since 2012.

See our NetApp SnapCenter vs. Synology DSM report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.