

HPE Zerto Software and NetApp SnapCenter compete in the data management solution category. HPE Zerto Software seems to have an upper hand in pricing and support, whereas NetApp SnapCenter stands out with its comprehensive features.
Features: HPE Zerto Software provides features such as near real-time continuous data protection, seamless disaster recovery, and automated failover, crucial for minimizing downtime during events. NetApp SnapCenter offers centralized management of backups, efficient snapshot handling, and quick cloning capabilities which streamline data management within NetApp storage environments.
Room for Improvement: HPE Zerto Software could enhance its cloud integration and improve customization options for hybrid environments. Expanding support for more hypervisors and refining analytics and reporting functionalities would also be beneficial. NetApp SnapCenter would benefit from simplifying its user interface and enhancing its integration with non-NetApp storage systems to provide more flexibility beyond NetApp-centric environments. Improving speed and reducing complexity in initial setups would enhance usability.
Ease of Deployment and Customer Service: HPE Zerto Software offers seamless deployments and strong customer support with accessible resources facilitating fast implementation and troubleshooting. NetApp SnapCenter, while offering comprehensive support, faces challenges with complex initial deployments due to the advanced nature of its features, requiring thorough training and detailed planning.
Pricing and ROI: HPE Zerto Software's lower upfront costs and faster ROI make it appealing for budget-conscious organizations. It provides significant cost savings through reduced downtime and efficient disaster recovery operations. NetApp SnapCenter, despite higher initial costs, provides value with its robust feature set, ensuring long-term returns by reducing data management complexity and enhancing efficiency, resulting in improved ROI over time.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
The support from NetApp is very good, and I would rate it as ten points.
The technical support from NetApp is excellent.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
It should be more user-friendly and easier for customers to use.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
The product is very stable and easy to install, which saves a significant amount of time during deployment.
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 2.0% |
| NetApp SnapCenter | 0.9% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 92 |
| Large Enterprise | 195 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
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